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Forum: Technical section

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  2. Post bugs, look at known issues and solutions here!

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  1. Security Update: Change Password.

    Security Update: Change Password. This notice keeps popping up after logging into Settlers. I clicked on the link, and get a blank page. I am...

    Started by Roelie, 05-22-17 06:33 am
    login, password
    • Replies: 9
    • Views: 601
    06-09-17 01:48 pm Go to last post
  2. No new settlers

    I am not getting any more new settlers. It say my population limit is 8000. My popluation is at 6000. It does not have a time for my next new...

    Started by Gunslinger69, 06-02-17 11:05 am
    • Replies: 3
    • Views: 178
    06-05-17 05:48 am Go to last post
  3. My gems not arrive

    I am out of options does anyone know a phone number or something that can get me my GEMS? I brought my gems on the 1st of this month - it is now...

    Started by Gazza1, 05-06-17 03:11 pm
    2 Pages
    1 2
    • Replies: 13
    • Views: 922
    05-22-17 08:24 am Go to last post
  4. I keep briefly disconnecting from the server

    Is anyone else having problems staying on the server? I keep disconnecting for a couple of seconds and then returning.

    Started by Koshko, 03-03-17 08:41 pm
    • Replies: 2
    • Views: 996
    05-21-17 06:18 pm Go to last post
  5. Lost Connection and can not Relog into the game

    I lost connection and when it tried to reload it freezes up just past the point of the white opening screen and when the graphics are to load for the...

    Started by LadyRaven, 05-07-17 04:31 pm
    • Replies: 0
    • Views: 136
    05-07-17 04:31 pm Go to last post
  6. Uplay Not Available

    I've been seeing this a lot in the last week or so. I launch my web browser, go to the Settlers Homepage, click on the login at the top of the...

    Started by TboneX, 05-04-17 06:11 am
    • Replies: 2
    • Views: 272
    05-04-17 02:00 pm Go to last post
  7. Chat???

    Maybe I am missing something, but I am unable to type in chat. It says to click on the empty line at the bottom, but there is no box to type in. ...

    Started by Ginus_Dexxter, 05-03-17 04:46 pm
    • Replies: 2
    • Views: 199
    05-04-17 03:58 am Go to last post
  8. Is customer service email actually staffed?

    I am pretty new to this game but am very much enjoying it so far. In the last month that i've been playing i've purchased gems via my credit card 6...

    Started by Monday_Morn, 05-02-17 05:40 am
    • Replies: 1
    • Views: 286
    05-02-17 07:54 am Go to last post
  9. PSA: Unable to login with Error Refresh popup

    I was recently unable to log into the game/website for a couple days. All troubleshooting completed did not change the result. I then realized just...

    Started by Lupi, 03-11-17 05:39 am
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,712
    04-29-17 09:19 am Go to last post
  10. cannot load game in chrome. old flash player warning

    I keep getting a warning about old version of flash when trying to load the game in chrome now. i have attached a screenshot. anyone know how i...

    Started by LoveConquersAll, 03-09-17 06:14 am
    • Replies: 1
    • Views: 1,038
    04-28-17 06:04 pm Go to last post
  11. gem purchase wont work

    I wanted to purchase the $99 gems during happy hour with my card back on the night of the 11th. Kept telling me it cant process at this time. I...

    Started by Ravenette31, 03-13-17 09:34 am
    • Replies: 2
    • Views: 1,165
    03-14-17 03:35 am Go to last post
  12. Barazeks going Bozo

    Have had a rash of barazeks just stop and vanish after hitting the PH. Loaded goods still there but no buff and the barazek is gone...Bozo Just had...

    Started by MitisVis, 02-26-17 06:12 pm
    • Replies: 4
    • Views: 1,664
    03-02-17 01:52 am Go to last post
  13. Still waiting on my gems.....

    i purchased 9600 gems during the last "happy Hour" before maint. and still have not received them. i have 2 tickets in with no response as of yet....

    Started by Meowoofius, 03-01-17 04:06 am
    • Replies: 2
    • Views: 1,146
    03-01-17 11:29 pm Go to last post
  14. Browser Freezes

    I've been having issues with browser freezes. I play on several different machines at different times. A new Win10 laptop, a Win10 desktop, A...

    Started by TboneX, 11-04-15 08:12 am
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 17,945
    02-22-17 11:12 am Go to last post
  15. Epic Woodyard quest chain doesn't complete

    "Full speed!" sub quest doesn't complete even though I'm at 3/3... Screen shot is attached. I've tried cancelling them all (which produces -3/3...

    Started by Castercraft, 01-05-17 11:58 am
    • Replies: 1
    • Views: 2,355
    01-05-17 06:32 pm Go to last post
  16. xmas day gifts advent calendar

    in the last day door i opened i had a choice between transcripts, or tomes etc. i chose transscripts. i shhold have gotten 5 trans scripts....i got...

    Started by ooobyGrape, 12-19-16 11:54 am
    • Replies: 3
    • Views: 3,158
    12-27-16 05:23 am Go to last post
  17. building permits

    I've noticed that when multiple mines become depleted as they did today (5 of them) i don't get all my building permits back when I demolish them. 5...

    Started by Radpineapple, 12-04-16 09:04 am
    • Replies: 3
    • Views: 2,994
    12-05-16 09:43 am Go to last post
  18. Question how to start over from the beginning?

    i would like to know if it possible to start over from the begining?

    Started by braxdax, 11-27-16 06:13 am
    • Replies: 2
    • Views: 2,865
    11-27-16 06:14 pm Go to last post
  19. Unhappy Cann't login the game

    Hi I found that I cannot login the game. Everytime it stopped somewhere in the loading page and a message show up like "File loading failed!...

    Started by Havengr, 11-27-16 05:43 pm
    • Replies: 0
    • Views: 2,683
    11-27-16 05:43 pm Go to last post
  20. can't log in

    I was in a BLT swap invited 2 friends n saw a terrible lag so return to home map but froze. After refreshing I got stuck n have been trying to login...

    Started by Tarzustto, 11-17-16 03:36 pm
    • Replies: 1
    • Views: 2,822
    11-22-16 07:49 am Go to last post

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