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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    9 Pages
    1 2 3 ... 9
    • Replies: 80
    • Views: 1,160,374
    06-17-23 04:43 am Go to last post
  2. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 143,533
    03-06-14 05:49 pm Go to last post
  3. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 96,512
    03-06-14 02:50 pm Go to last post
  4. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 164,833
    03-02-14 08:19 pm Go to last post
  1. does the dev/support really care?

    am i the only one who think the support team no longer cares about helping ppl anymore? i sent a ticket and 4 days tomorrow still no response.

    Started by jackrack500, 03-02-14 05:41 pm
    3 Pages
    1 2 3
    error, locked zone
    • Replies: 26
    • Views: 27,223
    05-02-14 10:00 am Go to last post
  2. Unable to Log in

    Error parsing gfx_settings.xml: TypeError: Error #1090 That is the error I keep getting trying to Log in.

    Started by Captain_Sternn, 04-18-14 12:52 pm
    • Replies: 0
    • Views: 2,700
    04-18-14 12:52 pm Go to last post
  3. Holiday adventure used but unable to enter

    never mind after a few more refreshes was able to finally enter

    Started by relapseecho, 04-11-14 08:23 pm
    • Replies: 0
    • Views: 4,348
    04-11-14 08:23 pm Go to last post
  4. Various issues

    I'm starting to see issues since the Easter event started. I seem to be getting kicked from the server ever 20 to 30 minutes. I'm also having...

    Started by Zeffin, 04-11-14 01:13 pm
    • Replies: 3
    • Views: 10,130
    04-11-14 04:25 pm Go to last post
  5. Memory Leak?

    Does the latest build have a memory leak? I've noticed that the first couple hours of continuous gameplay experiences very little lag with the...

    Started by Blamuut, 04-08-14 08:00 am
    • Replies: 3
    • Views: 18,019
    04-09-14 05:55 am Go to last post
  6. Question How do Zone crashes get fixed?

    I managed to crash my island 3 days in a row by moving stuff. Slow learner i guess. The facts: 1. It was not an issue on my end, as my wife was...

    Started by soggyshorts, 03-11-14 09:52 am
    2 Pages
    1 2
    • Replies: 11
    • Views: 10,890
    04-03-14 07:34 pm Go to last post
  7. Angry cant go in adv

    why for past 2 days every time i try to go in mi adv they said :mad:server error and then kick me out the game ???:mad: i be efraid to lost mi adv...

    Started by PGRS, 03-01-14 12:33 pm
    • Replies: 6
    • Views: 3,404
    04-03-14 05:08 pm Go to last post
  8. Empty Leader Camp

    I killed all the troops in the leader camp but the camp is still there ... the result is I lost more troops then I should have, which means I can't...

    Started by Plinkerton, 04-01-14 09:05 pm
    • Replies: 1
    • Views: 2,469
    04-02-14 06:28 am Go to last post
  9. Camps under attack intercepting

    BB, I've gotten several complaints about camps that are actively fighting which still intercept gens that are going to fight elsewhere. I know...

    Started by CL_Spikescopilot, 04-01-14 05:59 am
    • Replies: 2
    • Views: 7,374
    04-01-14 02:54 pm Go to last post
  10. Chat server and Friends status issues

    For 2 days my guild and I assume others on Ares haven't had reliable chat server or been able to see the status of friends (if they are online or...

    Started by Zeffin, 03-31-14 09:47 am
    • Replies: 4
    • Views: 9,843
    04-01-14 06:07 am Go to last post
  11. Chat sever login fail

    Hi Ad, Whenever I login to my account, i cannot connect to the chat server, Can You help me? Thanks

    Started by bomb123456789, 04-11-12 09:23 am
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 62,879
    03-30-14 05:19 pm Go to last post
  12. Improved silo can't keep up with 3 farms

    The new Improved Silo cannot possibly keep up with three farms of the same level, for a simple mathematical reason. It produces in 1/3 the time of a...

    Started by Waybald, 03-28-14 04:53 am
    • Replies: 2
    • Views: 33,033
    03-30-14 05:09 am Go to last post
  13. Client unable to read data file

    Hi peeps.......having a problem getting in game, and staying in. It started right after this weeks update with the new collectibles. And yesssss, Ive...

    Started by Shelli-lala, 03-29-14 09:26 pm
    • Replies: 1
    • Views: 5,027
    03-29-14 11:28 pm Go to last post
  14. XP rewards for level 50

    I have probably missed any replies/comments regarding BB's fix/adjustment for the quests that give XP for level 50 players. It is annoying to...

    Started by sagminor, 02-15-14 11:30 am
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 31,770
    03-28-14 09:51 am Go to last post
  15. The Well-Being of the Settlers MAIN QUEST NOT COMPLETING

    I have the 5000 coins required and its waiting for me to PAY RESOURCE of 500 coins and I'm suppose to get 2420 Experience Points. The option to pay...

    Started by DigitalDawn, 12-10-13 04:33 am
    • Replies: 3
    • Views: 17,628
    03-27-14 03:51 pm Go to last post
  16. Blank loading page / unable to log in

    I don't know if only i have this issue... Blank page, wont load. Cleared cache, cookies, tried different browsers. nothing worked

    Started by Suzanna121, 03-25-14 12:38 am
    • Replies: 3
    • Views: 3,114
    03-25-14 07:28 am Go to last post
  17. Scout/Explorer skill tree issue

    I went to add a couple books, and found a slight problem with one of the skills. Each rank was finding 0% exotic wood on a very long search.

    Started by Kinson001, 03-22-14 04:47 am
    • Replies: 3
    • Views: 8,153
    03-22-14 10:54 am Go to last post
  18. Missing road segments and unable to move buildings

    Has anyone else noticed segments of road disappearing when they log off? It seems like whenever I lay down new road, when I log back on the curved...

    Started by Markulin, 12-15-13 09:42 am
    4 Pages
    1 2 3 ... 4
    • Replies: 37
    • Views: 65,598
    03-20-14 08:04 am Go to last post
  19. New Silo caused the Great Rollback of 2014

    Admit it you looked.

    Started by Drakkin, 02-27-14 04:09 am
    33 Pages
    1 2 3 ... 33
    • Replies: 320
    • Views: 273,787
    03-18-14 12:35 pm Go to last post
  20. Server Zone crashed

    Been trying to log into the game for a week now and all it says is Server Zone crashed. I created a new account and I can log in on the new account...

    Started by Zolfax, 08-20-12 10:46 pm
    18 Pages
    1 2 3 ... 18
    • Replies: 178
    • Views: 288,172
    03-18-14 12:35 pm Go to last post

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