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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    7 Pages
    1 2 3 ... 7
    • Replies: 68
    • Views: 323,209
    06-15-18 05:28 am Go to last post
  2. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 41,422
    03-06-14 05:49 pm Go to last post
  3. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 38,124
    03-06-14 02:50 pm Go to last post
  4. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 71,069
    03-02-14 08:19 pm Go to last post
  1. Bug with Daily Quest, Can't finish it!

    I have met the requirement of the daily quest "new land", but the "claim reward" button doesn't show. I have sent resources to my friends back and...

    Started by Victoria_2013, 12-11-13 11:50 pm
    • Replies: 1
    • Views: 1,048
    12-12-13 08:25 pm Go to last post
  2. Can't get in game

    I can't get past the loading screen to actually get in game(it's a nice picture of Santa btw). I've had lag issues the past couple of days. I am...

    Started by Jethil, 12-12-13 08:10 am
    • Replies: 2
    • Views: 12,506
    12-12-13 10:44 am Go to last post
  3. Moved: Main page access problem

    So, when I try to access the http://www.thesettlersonline.net/ page, I get this: ( I'm from Central Europe, Hungary. I can reach the german...

    Started by Feherlo, 12-10-13 10:39 am
    • Replies: -
    • Views: -
    12-10-13 09:19 am Go to last post
  4. Moved: static2.ubi.com chrome reports as malware

    Has anyone else received the warning when running settlers online that static2.ubi.com is malware?

    Started by sagminor, 12-10-13 10:39 am
    • Replies: -
    • Views: -
    12-10-13 07:13 am Go to last post
  5. Server Zone Crash

    Am I the only one getting a "Server Zone Crash" error for Zeus? It started at about 09:40EST & cache flush & restart & reboot fixed nothing.

    Started by Khalida, 02-08-13 06:50 am
    • Replies: 5
    • Views: 1,765
    12-10-13 12:44 am Go to last post
  6. Why are USA Servers Still resetting Guild Quests?

    Yes, I do know the reasons for this, I'm very well aware of them. Why then are these two servers still getting reset every single maintenance, for...

    Started by Asiastrings, 10-10-13 09:06 pm
    • Replies: 5
    • Views: 3,053
    12-09-13 09:11 am Go to last post
  7. I cant cash in my daily quest

    I've been having trouble with cashing in my daily recently. I'm not sure if this is a common glitch but does anyone know any fixes for it i've...

    Started by Devlin_the_royal, 11-29-13 12:04 pm
    • Replies: 5
    • Views: 1,650
    12-08-13 05:36 am Go to last post
  8. NO NEW Guild Quests

    Hello BB's, So, two days ago we finished our guild quest. Since the latest updates of you removing the waiting quests for the Guild Quests, once the...

    Started by LordStevie, 12-03-13 02:53 pm
    • Replies: 2
    • Views: 1,672
    12-05-13 01:56 pm Go to last post
  9. Weak Point Potion

    Does not work on the live server the way it did on the Test Server, by reports (you can't put it on Witch Towers, White Castles, etc.) Is this by...

    Started by Ragnar2112, 12-02-13 10:18 am
    • Replies: 1
    • Views: 9,867
    12-03-13 04:28 pm Go to last post
  10. Angry Repeated Longbows Quest - Claim Reward

    When I first login and then just about every half an hour thereafter, the 'completed quest' flag comes up; I open it and it shows "Longbows" -...

    Started by SimpleSimon, 12-01-13 12:36 pm
    completed quest glitch, longbows sub-quest
    • Replies: 2
    • Views: 1,294
    12-01-13 07:01 pm Go to last post
  11. help cant log in

    does any1 know what this mean? its comes up everytime i try to log in Error parsing gfx_settings.xml: TypeError: Error #1090

    Started by ibobiscool, 11-24-13 03:58 am
    • Replies: 9
    • Views: 38,850
    11-28-13 10:19 pm Go to last post
  12. error loading zone,

    anyone else getting this? seen one other post about this yesterday,wondering if anyone else is having issues

    Started by Serenity6, 11-26-13 11:24 pm
    • Replies: 1
    • Views: 773
    11-27-13 02:51 pm Go to last post
  13. Server Zone Crash

    How long does it take the "Server Zone Crash" error to clear

    Started by Jonathan2kx, 11-26-13 12:23 am
    • Replies: 1
    • Views: 626
    11-26-13 08:23 am Go to last post
  14. Guild Quests - Not showing up at reset since last maintenance

    Since the last maintenance on Nov 20, 2013, we have not been getting guild quests on a regular basis. They are not showing up at daily reset and if...

    Started by Faith_4, 11-24-13 08:44 pm
    • Replies: 0
    • Views: 681
    11-24-13 08:44 pm Go to last post
  15. Moved: Bookbinder Glitch

    I started a book that takes 18hrs to make. I start it at 5am, and at 9pm, it still have 15hrs 30mins left to complete. This happened to be about 4...

    Started by Kinson001, 11-25-13 12:46 pm
    • Replies: -
    • Views: -
    11-22-13 10:09 pm Go to last post
  16. Cant get game to load

    Hi, I'm having problems getting into the game. I was playing , have been all day and the it did the Server Fail thing . I tried reload the game,...

    Started by Shelli-lala, 11-15-13 07:38 pm
    • Replies: 1
    • Views: 994
    11-15-13 08:31 pm Go to last post
  17. Server Zone Crashed

    My adventures keep sending me a message saying that the server zone has crashed and then it boots me. See screenshot at --> ...

    Started by MikeOkhertz, 11-11-13 09:45 am
    • Replies: 3
    • Views: 1,135
    11-13-13 10:10 am Go to last post
  18. assigned military not shown on my generals

    hi, i just finished the lost skull adventures. i assigned 4 generals with full military during adventure. but for swapping the military i released...

    Started by osmannez1, 11-12-13 12:27 pm
    assigned military
    • Replies: 2
    • Views: 989
    11-12-13 08:54 pm Go to last post
  19. Server Zone Crash again...

    Like another Halloween Golem respawning on our Islands the: ”0/10” “Server Zone crashed” “An error was detected on this zone. Please try again.”...

    Started by Pteris, 11-06-13 07:27 pm
    • Replies: 0
    • Views: 916
    11-06-13 07:27 pm Go to last post
  20. Question Unable to Build Copper Mines

    My geologist found me two copper ore but the game isn't letting me build Copper Mines on top of them. I select Copper Mine from the building menu...

    Started by Kykana, 11-05-13 12:52 pm
    copper, mines, ore, resources
    • Replies: 2
    • Views: 2,618
    11-05-13 05:16 pm Go to last post

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