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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    7 Pages
    1 2 3 ... 7
    • Replies: 68
    • Views: 605,055
    06-15-18 05:28 am Go to last post
  2. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 59,198
    03-06-14 05:49 pm Go to last post
  3. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 52,407
    03-06-14 02:50 pm Go to last post
  4. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 100,696
    03-02-14 08:19 pm Go to last post
  1. Cannot get a chat window

    Hello, first post asking for help here but...I cannot seem to get my chat window to connect to a chat server even after multiple refreshes. Any...

    Started by Leva, 12-20-13 08:53 pm
    2 Pages
    1 2
    • Replies: 14
    • Views: 3,068
    12-21-13 12:24 pm Go to last post
  2. Mayor's House Collection: Basket of Presents not counting down time.

    I have collected the 25 of each Christmas collectable and told it to complete the Basket of Presents in the Mayor's house collection tab, but it has...

    Started by Laten, 12-13-13 10:19 am
    • Replies: 2
    • Views: 843
    12-20-13 05:07 pm Go to last post
  3. Yet Another Server Zone Error and LOCK OUT OF THE GAME.

    Yes, YET ANOTHER Server Zone Crash. At 2:35am EST on 12/20/2013 my game crashed and up came the following message. "Server Zone crashed" "An error...

    Started by LordStevie, 12-20-13 12:14 am
    • Replies: 3
    • Views: 1,651
    12-20-13 10:24 am Go to last post
  4. Server Zone Crashed

    Error Message 'Server Zone Crashed' I've tried clearing Internet cache and rebooting, logging with 2 different computers at 2 different...

    Started by Tarzustto, 12-18-13 08:18 pm
    • Replies: 2
    • Views: 1,575
    12-19-13 12:11 am Go to last post
  5. Chrome:TheSettlersonline.net contains malware

    So, when I try to access the http://www.thesettlersonline.net/ page, I get this: ( I'm from Central Europe, Hungary. I can reach the german...

    Started by Feherlo, 12-08-13 06:04 am
    8 Pages
    1 2 3 ... 8
    • Replies: 71
    • Views: 361,543
    12-17-13 07:51 pm Go to last post
  6. Move Function

    Anyone know what has happened to the move function. My is not longer available (grayed out). Is this a bug or has the function been removed on ...

    Started by fillingin, 12-14-13 11:10 pm
    • Replies: 5
    • Views: 5,056
    12-17-13 07:50 pm Go to last post
  7. Cant build on sector

    Right now I have six sectors, for some reason I cant build on any of my other three sectors???!!! I also cant even find deposits on those three...

    Started by Noble6, 12-16-13 08:21 pm
    • Replies: 2
    • Views: 1,875
    12-17-13 05:51 pm Go to last post
  8. Cannot ask for more than +25 of any deposit in TO

    On Ares server, starting today after the Xmas maintenance I can no longer ask for any deposits greater than +25 on the TO. I click on the deposit to...

    Started by Muddymutt, 12-12-13 06:24 am
    • Replies: 5
    • Views: 2,986
    12-15-13 02:23 pm Go to last post
  9. Christmas Collectibles

    The Christmas collectibles are not appearing on my island. I tried restart, logging out and back in, and clearing cache. Any other suggestions? ...

    Started by MadMacMon, 12-12-13 03:17 pm
    • Replies: 5
    • Views: 6,454
    12-13-13 06:18 am Go to last post
  10. Bug with Daily Quest, Can't finish it!

    I have met the requirement of the daily quest "new land", but the "claim reward" button doesn't show. I have sent resources to my friends back and...

    Started by Victoria_2013, 12-11-13 11:50 pm
    • Replies: 1
    • Views: 1,778
    12-12-13 08:25 pm Go to last post
  11. Can't get in game

    I can't get past the loading screen to actually get in game(it's a nice picture of Santa btw). I've had lag issues the past couple of days. I am...

    Started by Jethil, 12-12-13 08:10 am
    • Replies: 2
    • Views: 17,996
    12-12-13 10:44 am Go to last post
  12. Moved: Main page access problem

    So, when I try to access the http://www.thesettlersonline.net/ page, I get this: ( I'm from Central Europe, Hungary. I can reach the german...

    Started by Feherlo, 12-10-13 10:39 am
    • Replies: -
    • Views: -
    12-10-13 09:19 am Go to last post
  13. Moved: static2.ubi.com chrome reports as malware

    Has anyone else received the warning when running settlers online that static2.ubi.com is malware?

    Started by sagminor, 12-10-13 10:39 am
    • Replies: -
    • Views: -
    12-10-13 07:13 am Go to last post
  14. Server Zone Crash

    Am I the only one getting a "Server Zone Crash" error for Zeus? It started at about 09:40EST & cache flush & restart & reboot fixed nothing.

    Started by Khalida, 02-08-13 06:50 am
    • Replies: 5
    • Views: 2,931
    12-10-13 12:44 am Go to last post
  15. Why are USA Servers Still resetting Guild Quests?

    Yes, I do know the reasons for this, I'm very well aware of them. Why then are these two servers still getting reset every single maintenance, for...

    Started by Asiastrings, 10-10-13 09:06 pm
    • Replies: 5
    • Views: 5,681
    12-09-13 09:11 am Go to last post
  16. I cant cash in my daily quest

    I've been having trouble with cashing in my daily recently. I'm not sure if this is a common glitch but does anyone know any fixes for it i've...

    Started by Devlin_the_royal, 11-29-13 12:04 pm
    • Replies: 5
    • Views: 2,752
    12-08-13 05:36 am Go to last post
  17. NO NEW Guild Quests

    Hello BB's, So, two days ago we finished our guild quest. Since the latest updates of you removing the waiting quests for the Guild Quests, once the...

    Started by LordStevie, 12-03-13 02:53 pm
    • Replies: 2
    • Views: 2,610
    12-05-13 01:56 pm Go to last post
  18. Weak Point Potion

    Does not work on the live server the way it did on the Test Server, by reports (you can't put it on Witch Towers, White Castles, etc.) Is this by...

    Started by Ragnar2112, 12-02-13 10:18 am
    • Replies: 1
    • Views: 13,605
    12-03-13 04:28 pm Go to last post
  19. Angry Repeated Longbows Quest - Claim Reward

    When I first login and then just about every half an hour thereafter, the 'completed quest' flag comes up; I open it and it shows "Longbows" -...

    Started by SimpleSimon, 12-01-13 12:36 pm
    completed quest glitch, longbows sub-quest
    • Replies: 2
    • Views: 2,433
    12-01-13 07:01 pm Go to last post
  20. help cant log in

    does any1 know what this mean? its comes up everytime i try to log in Error parsing gfx_settings.xml: TypeError: Error #1090

    Started by ibobiscool, 11-24-13 03:58 am
    • Replies: 9
    • Views: 51,459
    11-28-13 10:19 pm Go to last post

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