Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Can not find assigned units shown in the picture when I am back home after finishing Horse Back. The reason i was guessing that might be I did not...
I guess I wont be buying Gems ever again. I have spent my entire night building up residence and army just to get nowhere. My Provision house...
Wow this has really messed me up for 2 days and cost me tons in Gems, Coins and Resources trying to figure out why my coal was so low. Then this...
I have the 5000 coins required and its waiting for me to PAY RESOURCE of 500 coins and I'm suppose to get 2420 Experience Points. The option to pay...
The Inner Sanctum II (INSN2)has no current guild quest. A ticket was submitted days ago. Would someone please update us as to when this will be...
I'm experiencing significant game lag recently. I know that it's not a new issue for many. Yes, I've cleared history, cache, deleted cookies, reset...
every time i log in some of my roads keep disappearing, and have to rebuild them. it happens every new collections quest. started since the xmas...
My old Logitech mouse packed it in so I replaced it with a Microsoft 4000 wireless mouse. Since then, I am unable to zoom in/or out with the mouse...
Maybe its posted somewhere on the forum already and I just missed it, but its been my experience with online games that many do not inform players...
I bought some several days ago and went to purchase more today and got a "Timed out" message for my PayPal account. Tried using as a credit card and...
I am not able to log into the game. I log into the website. When click play it shows loading and popup load up fine. right after when popup goes...
When I log into the game I am unable to use any chat functions - help, global, guild etc... Only tab is news. When I log in, the news tab says: chat...
everything was fine all day, but a few mins ago the game started freezing when switching maps, and not loading when i log in at all. another guild...
trouble logging into the server. so is this me or a wide-scale server problem getting stuck at initialising log-in que multiple times, and kicked...
I am sick and tired of my island being bugged. I have explored this issue with the help of a few others, and it turns out when I get these, anyone...
I click play game, and i get a blue screen. yes i cleared cache, restarted ect and running the most recent version of flash. Same thing regardless...
I cannot currently change my password or email. Same for my ares account. Everytime I try - i get that it says the password does not match for my...
Hi, I'm having a couple of issues that I hoped would resolve by themselves but have not. Hopefully posting here will help: 1. I only have the...
After loging imn on the website and trying to go to play the game I get this ?!? :(
Ive made a support ticket for this bug well over a week ago on other trades but I still havent heard a response. When I buy something on trade it...
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