Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
I did the first bounty hunter quest. Now my garrison is missing from my town. not sure what to do.
I can't really think of much information that would help or how to reproduce it. It may even have been on my end. Someone in chat said they had the...
I entered beta key and hit Submit and nothing is happening. Also when creating the account I used a password generator !skLeZy9;`gZ@VzM[t<qsY[2 ...
Pls refer to this link, (it wont let me login there for some weird reason)...
Extra Cages and wellness kits disappear upon completion of the quest. If this is supposed to happen its crap and not fair. I spent iron ore I...
This thread is dedicated to the listing of known issues, and their potential workarounds or fixes. Feel free to post known fixes on this thread. ...
Sent in a support ticket but not sure how they will contact me or if they will. Here is a screenshot of my trade tab wait. over 15 days? lol ...
Hi! I don't know who I need to ask this so I'm writing it here. I live in Russia and would like to play this game. But when I open...
i bought 2 10$ gem packs last night and still have not received the gems and the transactions are showing in paypal as completed. can someone help me...
I'm missing almost 300 military units. I'm accounting for units being trained in the barracks. Where could they be? They were there yesterday...
I always have the sound and sound effects turned off. And every time the server is updated it turns them back on. It would be great if the game...
I have tried many times to no avail to fix my email problem because I am getting no response from Ubisoft/BB. I have not gotten an email from you...
Would you make this game in Turkish language, please?
i bought an ultimategamecard from a friend with $20 on it i bought $10 worth of gems (1700) and it billed me the full $20 ive sent 2 tickets to BB...
Glitching. Its being affected by the science side of the programming. 1/2 way through the search mine has a 24% chance to find a second deposit. When...
This quest won't complete properly. I get the pop up saying quested completed. I click claim to get the rewards and the little reward animation...
In the last patch it seems the game was 'fixed' so Provision house and Barracks now stop production while be upgraded like all other production...
Several of our guild members have completed their guild quests but the guild list and the quest completed count are not updating. Their guild quest...
Hi I'm new I started to play yesterday and I play until 4:00 A.M (America) and I get up at 7:00 A.M. and when I click in Home page start playing now...
Every few minutes this quest pops up as completed. I'm pretty sure it's an old quest, I'm currently Lvl 43. I click on Collect Reward and it looks...
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