Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
I entered beta key and hit Submit and nothing is happening. Also when creating the account I used a password generator !skLeZy9;`gZ@VzM[t<qsY[2 ...
The water is not getting from ALL the wells to the store houses for distribution. I think this is new as I have observed this anomaly only today.
I decided to use some of my hard earned gems to test the output of the Cheese Sandwich. According to legend, this supposedly doubles your...
I am having trouble with the chat screen suddenly expanding clear up past the top of the page and no way to reduce it, cept to refresh the ...
and the second one arrived before it said your general is attacking so it should be both of them right, but only one fought the other could not, it's...
Is anyone else having a problem loading their adventures? I started one this morning, and came back to it now, but it has been stuck on the "Loading...
This post is not a complaint or not for the purpose of slamming support.......just simply at a loss on how to resolve the issue. I have browsed the...
hey! everything seems to be working fine on the game, but my chat is down.(global, help, whisper, guild) i can send mail to my friends but when i get...
Right now it is 23:52 PST on Tuesday night.. I can't connect to the game. It's as if Maintenance is going on, but the notice said Maintenance was...
My guild quests are often in the "waiting quests" area which means I cannot complete them (and don't get rewards when they are completed by the rest...
the home page does not appear properly, no place to click play now, all i get is a long list of countries and the news that is normally there, but it...
I sent an email to tech support about a Golden Parrot buff I spent 75 Gems on but did not get the buff. As of tonight, I have not heard anything...
How do u quit this game. Is there a way to cancel your account?
I haven't been able to get in all day, but I haven't seen anything about it on facebook or here. Is this a known issue? Thanks
my "ranged unit" quest chain broken, it's because the sub quest "longbows" won't start.. how to resolve this problem, help me please. thanks
For some reason I can't enter my friends island. We agreed to exchange a stack of baskets, she fed mine settlers, and then I couldn't enter into her...
All of a sudden this morning unable to get to the islands of all of the membes of our guild. Was able to yesterday but this morning, after...
anyone else experiencing this this morning?
:mad: As you can see I have to do an solo player adventure, the problem is I am not of a high enough player level to start adventures.
During test server I had this issue. Now Unity is live and I have this issue. The game basically stops trying to load. No error messages. The...
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