Post bugs, look at known issues and solutions here!
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
I just got a Quartermaster General today. When I set it down on my island it brought my building permits to -1. When I sent it to an adventure it...
I just purchased 2 Omniseeds and neither showed up in my buffs...what do I have to do to get the seeds (yes, I refreshed)?
How do i get the 4800 gems i purchased from rixty on 2/11/15? I have contacted both rixty and the settlers support staff and still have not received...
Yesterday I had a small pumpkin field get depleted. So I destroyed it and was going to just put down another one in its spot. But every time I go to...
I noticed also that no matter which settlers type you produce. They all say "Settlers" now. It used to be that there was "Retired Bandits", ...
I guess I wont be buying Gems ever again. I have spent my entire night building up residence and army just to get nowhere. My Provision house...
for an instant set of basket 165 gems really isn't that a bit expensive. there should be a double click on it (I lost 165 gems by a mis-click...
Prolonged Log-In Times 1. Date and time - when exactly did the problem occur and how long did it take to load the game? It has been a...
Is there any way to find out what is needed to advance to the next level? I've just defeated the 4th bandit camp and am still stuck at level 18. ...
I'm trying to create self-sufficient coal production chain...so i'm building up pine cutters/foresters capacity. Here's the issue: i got enough coal,...
READING MATERIAL: QUEST: Have production value hardwood 264 per 12 hours; water 180 per 12 hours; iron 216 per 12 hours and coal 180 every 12...
I have found that the production count in the quest does not match what is happening in game. Specifically, I produce water now at 51k/12 hr but...
This is happening more often than not now as I've upgraded several building from level three to 4 and two currently from level 4 to 5 and my...
I am having problems with game lag & slowness. Hourglass just spins and spins and may perform action or may not. 1. Loading generals & switching...
After today's maintenance many problems I can see in the game, first the population is not increasing, its on 0, even I added some settlers, but its...
I login, and click, play now.... then.... blue window... game will not open up. I have tried several times since yesterday mourning. I did not have...
Does not all ways show up, and when it does it is the same one.
I am new to this game and still going through the tutorial. I have gotten to level 7 where I need to make a fish platter, but i am unable to do so. ...
the first two steps of the quest are to open the shop and purchase tools then to put tools into mayors house. when I purchase the tools I receive a...
halo - haven't been able to login since last night whenever i'm up to loading screen, it will stop like in 10% and pop up following msg: "the...
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