Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Is anyone else having issues logging in? I keep getting the following message when I try via the main page: Sorry, that won't work. Castle...
Every once in awhile I have problems with the chat server. It keeps telling me it has lost connection and then restarts. It makes it impossible for...
Purchased the $24.99 package and was told by many players that this would be instant if not a minute or so....its been 30+ minutes and still...
I set my unemployed settlers to recruit. Then I built a mine, forgetting that I didn't have people to populate the mine. Once it was built, I...
I run a SFTR every day, on the evening of Sept. 10th I completed an adventure and tried to launch another shortly after. It did not launch but...
Whenever I try typing into the global chat system I am kicked off and a "{News}" text says global chat is unavailable. Then seconds later it turns...
Hi there, Just started an adventure and tried to visit it. Then the game gave me a zone error and now I cannot access my Island anymore. The...
i get stuck here and cant go any farther. i just started using windows 8
If you are having issues with your game freezing, it may be caused by having viewed the quest "Battle Master" in your quest book. I have written a...
How do you complete the quest where it requires you to buff 150 buildings for friends when you have no friends? There's no option to cancel this...
On "Important Pinewood" quest I have 2 boxes with "Have a production value of at least 0 every 12 hour(s) for Pinewood"
I keep getting hit with this quest several times a day. I go to claim the reward for having the bow-maker and nothing happens. I can't get the...
Hi, im stuck after login into my account and press Play Now botton on the Tip Of The Day window with Latest Changes - its just Initializing login...
Hello can't log in again Call Server Fail comes up I never did get a chance to try out the test system because of this Now I cant get into the...
So i went to settings to try and change my email address associated with my game acct. when i tried to change the email it says the password i have...
My silos are now re-filling fields on the other side of my island while the fields next to them are depleting. Why are my silo workers going on 2+...
Since the update (bookbinder) I cannot play the game on google chrome. I do a couple of moves and the server freezes. I have to close the server and...
I don't think my island is all that big but the most recent roads I've built go away. They have missing sections over and over and in ways I could...
It took six or seven freshes in order for me to get my island to full load this evening. My anti-virus is up to date and reports no problems. ...
I went to add a couple books, and found a slight problem with one of the skills. Each rank was finding 0% exotic wood on a very long search.
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