Post bugs, look at known issues and solutions here!
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hey I know theres 3 coal deposits up north - i have 2 so far but when my geologist finished looking he didn't find the third... but i found it...
I am having an issue where I will go and send my troops to attack something, however when I come back in about five-ten minutes, it shows that I won...
i would like the gems i bought who would i contact about it.im short 1,700 gems
When the browser window isnt fully maximized, the various windows that pop up when you click on certain buildings are only partially visible. For...
hi i am stuck on the waiting quest friends where you have to buff a friends building..i have buffed 4 buildings and have not had the quest complete....
I think the Green Light to let players know when other players are on is great. However there are times when you try to contact a player that has...
Hi I'm new I started to play yesterday and I play until 4:00 A.M (America) and I get up at 7:00 A.M. and when I click in Home page start playing now...
I was finally able to "log in" but still canot play the game. When i click on the "play now" button a blank screen pops up and nothing happens. I...
I just built two wheat fields and then a stable. I decided that I wanted to put the stable somewhere else so canceled it on the building queue. It...
I moved a L3 Noble house, to a spot where a marble mine later appeared. At first it looked okay in that it looked like the mine was behind the...
Level 58 so not sure what's going on...
Only choice is News. What gives?
i have unemployed settlers but none have gone to my new farm its my sixth lvl 3 farm and ive been waiting for 3-4 hours for someone to work the farm...
after u clear the island should u not get a reward? i have a ticket in and have not got a reply in over a week i have 155 building licenises atm how...
:( Killed all the Traitors and Robin and Big Birtha Received nothing no XP and no Loot no daily quests waiting Sent general home then back again...
I submitted a help ticket on may 4th got an auto email same day now it is may 7th and still have not heard nothing from any kind of support????...
Hello BB's, So, two days ago we finished our guild quest. Since the latest updates of you removing the waiting quests for the Guild Quests, once the...
Been a week now with no new guild quests, sent a ticket in and got the we are aware of the the problem, In the mean time no one in my guild can do...
No Guild Quests and no response from support. Is the game dying?
Has happened for the last 2 days.
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