Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
I havent played in 4-5 days and now i log in and click play, and it keeps saying connection to settlers online server failed...try again and if...
Hi, I bought a new laptop with a high DPI display and trying to play the settlers online on it is pretty difficult since at the highest...
Hi - Just wanted to put a post here for other gamers if they are having the same problem I was loading the game because I was finally able to solve...
Hello. I just started last night. I used Facebook to start an account, and everything went great. However, I'm staying at my parents', using multiple...
Can't get the foul eggs quest to initiate, it says to be completed at lvl 31-31 and with all the new quests I was already 32.
Used medipack on defeated general, quest not completing, not showing the medipack was used at all.
After being on vacation for a few days, I came back to the Easter quest where I am required to collect eggs on medium treasure searches. I have 3...
I advanced to Level 35 when finishing the Traitors adventure. I opened my mail and clicked on the delete 'x' to delete the battle report and as I...
I have completed windows for both the "Storage" and "Population Capacity" quest trees, but cannot collect. Is there something else that I was...
having trouble logging in,gettin a blue blank page every time
I can't get past the loading screen to actually get in game(it's a nice picture of Santa btw). I've had lag issues the past couple of days. I am...
Hi, I'm new as in super new. Just registered a few minutes ago and im trying to get the game started but it seem to be stuck in the loading screen....
Don't see any scheduled down time, but my game will not load this morning. It stops on the graphical loading screen at about 10%. Cleared cache,...
Lately i have noticed and it has cost me a lot of troops that Traps are not working properly. For instance... in Motherly Love i usually start from...
If i click on Play...then go to a different browser to look at something while it's loading...the game will not load correctly. When i return to the...
I wasn't even thinking when I clicked it but I was waiting for someone else to finish off an adventure I had helped with and went to start one of my...
it has have a production value of 360/12hr of fish and 60/12hrs of sausage I get those all filled and checked off I try to get the other part taken...
I sent an email to tech support about a Golden Parrot buff I spent 75 Gems on but did not get the buff. As of tonight, I have not heard anything...
My guy is level 25. I have a daily quest to complete Lost Skull. A couple of things that is so wrong with this daily quest is that I'm level...
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