Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
A whole bunch of my troops have disappeared and some of my buildings and resources. Not cool this sets me way back...
I have my 100 fish but the button to turn it in does not appear
I still have friends who can't log in and i get a zone error when i try to visit their island. I don't want to play until these issues are resolved...
How are they going to recoup me? I earned and spent 5k granite on upgrades, ran Black Knights, 2 nords and several other adv's and im about to hit...
Hi, Im new to this game and I have a question. When I log on the chat box has 4 tabs (news, global, help etc) but 5 seconds later all but the news...
the last part of this quest is other island, witch is still locked even though i have done all that is needed to unlock it?
How is Ubisoft addressing the Chrome phase out of adobe flash player? Will you be changing to a different platform or will users have to use a...
Hi, I am on level 32, but the "New Buffs" quest still hasn't ended, I'm sure I did these 4 quests 1st thing when I started playing. Not sure if I...
Hi everyone, I am upgrading a recycling plant to level 4 and it has stopped upgrading at 87%. Help....
In the "Free the Home Zone!" chain quest, the Complete the 'More Sectors' quest never unlocked. I have finished all the other quests in this chain...
I have three generals that are missing from my star menu and island. I also have 200 calv and 200 soldiers that are missing but i am sure they are...
I was playing the game and took a brief break (I fell asleep), leaving the game running. When I went back to the game all of the windows had...
1. Free the home zone quest in the main quest section. The "more sectors" quest won't unlock even though I am above lvl 15. Could you please unlock...
Right now it is 23:52 PST on Tuesday night.. I can't connect to the game. It's as if Maintenance is going on, but the notice said Maintenance was...
Am I the only one getting a "Server Zone Crash" error for Zeus? It started at about 09:40EST & cache flush & restart & reboot fixed nothing.
I've Been banned and it says I have to change my name.how do I change it?:confused:
I just got this report from my antivirus program before getting booted off from the game: When accessing data from the URL,...
So I've played the game for several months on my home PC no problem. Last week we bought a couple new laptops and ran into the notorious "blue screen...
added 2 golden parrots too my gold mine and lost them and no extra 1000 ore didn't show but lost 2 parrots outa my invintory i also made 2 2500 fish...
I submitted a help ticket on may 4th got an auto email same day now it is may 7th and still have not heard nothing from any kind of support????...
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