Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
its really getting annoying that a window pops up every 10 minutes and asks you to refresh the browser and i takes a long time to get back into game.
i would like the gems i bought who would i contact about it.im short 1,700 gems
In Preparation for attacking a bandit camp, I purchased 1000 bronze for 69 goal coins from dainielle80 on 26/01/2013 @03:33. The coins where...
Is the server down, I can't get into the game?
In my guild, 2 guild members (including the Guild Leader) did not receive a Guild Quest after the one we had finished yesterday. They had guild...
Every time I've logged in for about 2 weeks, after I close the box that has the recent news, my quest log opens up without me clicking on it, so I...
I started a book that takes 18hrs to make. I start it at 5am, and at 9pm, it still have 15hrs 30mins left to complete. This happened to be about 4...
I went to add a couple books, and found a slight problem with one of the skills. Each rank was finding 0% exotic wood on a very long search.
I have been back to the game for a week after being gone for over 14 months. And several times when logging in, the whispers tab flashes, as though I...
Ugh! What is this all about? Getting "server zone crash" error message. Support ticket submitted. :( Any ideas on how to fix? Or just wait? I...
I am having problems with game lag & slowness. Hourglass just spins and spins and may perform action or may not. 1. Loading generals & switching...
I did some work to fix my problem but i cant log into game,when i try to play game i see this messege every time "server was crashed""an error was...
Hello everyone when i try to log into game the loading bar is stopped and thus i can not log into game,how can i fix this problem?
So, can log in, not that it does me any good since the map wont load beyond tip of the day Several emails and tickets and days later, no change.
I have a few differernt quests that i am not allowed to complete because i am at too high of a level. I would like to be able to complete them but...
To anyone out there ... For today's presents quest, I had to pay 250 coal. I did so and it won't finish the quest. It's just showing Close. I...
I don't know if this has been brought up, but sometimes after I beat an expedition map and go to build defenses, I get an error that causes me to...
After clicking on attack for a general its hard to get the attack option to cancel if you wished to overview bandits or change you mind all together
Why does this keep coming up it was completed when I first started playing,it's very annoying
I recently acquired the required xp to level up from level 43 to level 44. I now have over 754,000 xp and still have not seen my level change. I also...
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