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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    7 Pages
    1 2 3 ... 7
    • Replies: 69
    • Views: 877,490
    07-24-21 01:34 pm Go to last post
  2. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 97,107
    03-06-14 05:49 pm Go to last post
  3. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 63,557
    03-06-14 02:50 pm Go to last post
  4. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 130,431
    03-02-14 08:19 pm Go to last post
  1. cannot login the game today

    every time i click "PlayNow" to enter the game,after the loading there will be a messagebox comes out saying "please click OK to refresh your...

    Started by Syberia, 12-16-12 05:57 pm
    cannt play
    • Replies: 2
    • Views: 3,138
    12-17-12 09:21 am Go to last post
  2. Server Issue After Maint

    I logged in and completed my daily christmas quest. A few minutes later, I got a data error and it told me to clear my cache. I did that and now I...

    Started by Dyrr, 12-05-12 04:52 am
    2 Pages
    1 2
    • Replies: 13
    • Views: 9,465
    12-16-12 03:31 am Go to last post
  3. Waiting Quests

    I have not been able to collect on the waiting quests for a few days now. All requirements have been met. Green bar has been full, just no where to...

    Started by Rexton, 12-15-12 11:57 am
    • Replies: 1
    • Views: 51,379
    12-15-12 12:47 pm Go to last post
  4. Could Use Help

    I wanted to log into and play on Zeus but wound up on Ares. I'm not finding anything to click on so I can log into Zeus. Is there a way I can switch...

    Started by HardLuck73, 12-14-12 08:11 am
    • Replies: 0
    • Views: 3,388
    12-14-12 08:11 am Go to last post
  5. Angry Is two months long enough?

    I still cannot run adventures after rollback and I'm still missing my 22 adventures. You have my tickets already but I guess I'm not squeaking loud...

    Started by Wyndll, 12-13-12 11:10 pm
    • Replies: 0
    • Views: 1,324
    12-13-12 11:10 pm Go to last post
  6. Quest: "Underground Walkway"

    The personal portion of the Guild Quest "Improved Darkness" titled "Underground Walkway" has the following text: "Produce enough Traveler's Families...

    Started by Greyman_, 12-13-12 08:38 am
    • Replies: 0
    • Views: 6,359
    12-13-12 08:38 am Go to last post
  7. EotW adventure: 2nd sub-quest

    There are 2 "subquests" in the End of the World adventure. The first, 'have fewer than 35 camps remaining', gives you a loot reward. Then there's...

    Started by RecklessRue, 12-11-12 12:10 pm
    • Replies: 5
    • Views: 2,132
    12-12-12 12:31 pm Go to last post
  8. End of the World Adventure

    The jaguar warriors in my mayan adventure have done maximum damage every single time. There stats say 90-120 damage, with a 90% accuracy rate and...

    Started by bergluns, 12-10-12 05:04 pm
    • Replies: 3
    • Views: 6,343
    12-12-12 12:29 pm Go to last post
  9. Guild house error!

    Hi, today I bought $10.00 worth of gems... So, I decided with some of those gems I would buy a deed for a guild house. So I did so... Then I place my...

    Started by Beastscope43, 12-11-12 06:10 pm
    • Replies: 2
    • Views: 1,349
    12-12-12 08:36 am Go to last post
  10. Lost General

    Lost a BH general purchased today together with troops. When trying to place him on my island the building dissapeared before it started building. He...

    Started by grafxfx, 12-11-12 11:11 am
    • Replies: 0
    • Views: 1,231
    12-11-12 11:11 am Go to last post
  11. Need Help - Game is Broken

    So i can log in and when i try to connect to server i get this

    Started by mertowngirl, 12-04-12 08:38 am
    • Replies: 3
    • Views: 4,977
    12-11-12 10:26 am Go to last post
  12. I lost my chat!!!!

    hey! everything seems to be working fine on the game, but my chat is down.(global, help, whisper, guild) i can send mail to my friends but when i get...

    Started by Mareth, 12-08-12 05:39 pm
    • Replies: 4
    • Views: 4,976
    12-11-12 09:29 am Go to last post
  13. Angry still have zone errors

    My daughter is still getting zone errors and can't play

    Started by xethilus, 10-06-12 11:58 am
    2 Pages
    1 2
    • Replies: 18
    • Views: 62,445
    12-10-12 10:26 am Go to last post
  14. Quest Won't Complete after Defeating Croaker

    I've defeated Croaker but the Save the Christmas Feast adventure won't end. Am I missing something?

    Started by cityknee, 12-10-12 04:07 am
    • Replies: 2
    • Views: 9,548
    12-10-12 07:45 am Go to last post
  15. Unable to log in??? What`s wrong??

    I did some work to fix my problem but i cant log into game,when i try to play game i see this messege every time "server was crashed""an error was...

    Started by kn1ck, 04-18-12 11:06 pm
    • Replies: 1
    • Views: 7,469
    12-10-12 07:19 am Go to last post
  16. CAN NOT Log In

    To whomever cares, I have been unable to log onto my account since the server crashed. Up until that time I had absolutely no problems....

    Started by Bidi_Eyed, 10-10-12 12:14 pm
    • Replies: 3
    • Views: 1,733
    12-10-12 07:17 am Go to last post
  17. Game server crashed

    I don't know what to do. This error is on my game every time i try to log on to my island. Yes i tried clearing cache, going on a different browser...

    Started by Oldmanbythesea, 12-10-12 07:16 am
    • Replies: 0
    • Views: 1,552
    12-10-12 07:16 am Go to last post
  18. Ares is down

    The world went down about half an hour ago. Maintenance is scheduled to begin in 5.5 hours.

    Started by MacForman, 12-09-12 10:36 pm
    2 Pages
    1 2
    • Replies: 18
    • Views: 40,757
    12-10-12 12:29 am Go to last post
  19. geologist timer resetting

    Lately (meaning about a week or two now), I will send my geologist out to find something and while I log out and then come back into the game his...

    Started by Falconwolf, 11-12-12 07:43 pm
    • Replies: 8
    • Views: 8,637
    12-09-12 10:10 pm Go to last post
  20. Guild names

    So I am trying to start a guild, and I have tried three different names... but it always turns Red and will not let me use the name. I do not see...

    Started by Fearocity, 12-08-12 08:55 am
    • Replies: 0
    • Views: 20,015
    12-08-12 08:55 am Go to last post

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