Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
I have been playing this game for months, but got busy this week and have not logged in for a few days, but when I did I was directed to resubmit the...
I still have friends who can't log in and i get a zone error when i try to visit their island. I don't want to play until these issues are resolved...
I think you would like to know that I am getting a message " zone error try again later" when i try to visit outlaw08 and it drops me out to the...
I try to do a trade someone has posted, it says the trade failed. I hit refresh. It still shows they have the trade up, so I try again, and it fails....
It has been since before the rollback that I send out my explorers on any duration and they only come back with FRAGS! I thought that there was a...
[10:54] News: No chat server available. all chat windows go off except news and stay off from 5 to 20 secondsand are only on for a few seconds....
after i log in..and click PLAY NOW...its always going on the white screen loading..then nothing happened... HELP me plz..
Hi, On occasion, when I attempt to cancel a sell that I have posted, the TO cancels the wrong trade. This wouldn't be a problem if all trades were...
i placed a building in trade house for gold coin, but the trade didn't appear in trade window. the item was no longer in my star menu nor did i gain...
my stable takes 12 min. to produce a horse instead of 6 min. It takes twice as long to make horse. My stable is level 3 and I don't want to have to...
I can get to your site but when I log in and click play now it never loads. I sat there for 10 minutes trying to load the game...loosing more gold...
Hi everyone, I am upgrading a recycling plant to level 4 and it has stopped upgrading at 87%. Help....
I'm not sure what happened, but I can't buy any items even though I have the gems and/or guild coins. How can I fix this?
earlier I received the message, An error was detected in this zone, please try again later. well its later, and i keep receiving it. I tried...
I'm missing several Pinewood foresters. 4 of them..2 on level 4 and 2 on level 5. Can I get these back please? I just recently upgraded the level...
i got a few decorations from the decoration boxes that i cannot sell or trade currently. just a few weeks ago i was able to sell them quite easily....
not sure what to do??
I can't get past the loading screen to actually get in game(it's a nice picture of Santa btw). I've had lag issues the past couple of days. I am...
I have collected the 25 of each Christmas collectable and told it to complete the Basket of Presents in the Mayor's house collection tab, but it has...
The game is allowing us to use trade with new Guild members and new friends, but the trade does not show for the other player. I know there is a 24...
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