Post bugs, look at known issues and solutions here!
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hi! Since this event started I often got login problems. I get the message to clear my browser cache, which is actually disabled. I'm using...
For the past hour or so I have been trying to login with no success. This is as far as my loading screen goes: https://snag.gy/QtKOWA.jpg I've...
hmmm.. is anyone else still having login problems? I cant get past the load screen with the settler in the bunny suit. it stops and never continues...
Please can we have a means of submitting a help request ticket without being logged in? I am unable to log onto the game, and the usual cache...
I have been playing trouble free since the server was resumed on 10/6/12, I just started a Horseback adventure and was trying to send armies, but...
trouble logging into the server. so is this me or a wide-scale server problem getting stuck at initialising log-in que multiple times, and kicked...
I logged in the website, pushed the play button, the screen popped (ares server) the login bar filled up and.... been sitting there for last 10 min...
When I have to go away for work for a few days it would be nice just to be able to log onto the game so I can keep my rewards up to date rather than...
Hello, I really would like to draw your attention to this post. Since over a month I am unable to log into the 'Welt 1' server. I was able to log...
Sorry, i dont have any more detials, its only happened once. I was activly playing and logged off for inactivity.I'm using win 7 with chrome.
haveing problems loging in and when it does after 30 min then chat does not responed today i loged in ok chat started then failed 3 time and stayed...
It took six or seven freshes in order for me to get my island to full load this evening. My anti-virus is up to date and reports no problems. ...
Hi I am having a hard time getting past the homepage. It shows me connection failed. I have been trying for on and off about the last hour, but still...
my site doesnt work , after logging in my page doesnt do anything, buildings are not loading cant move map basically it doesnt work at all. HELP!!!
I have been unable to log in to the game since the Co-op event started. Is there a reason and does anyone else have any issues?Log I have tried 2...
If i click on Play...then go to a different browser to look at something while it's loading...the game will not load correctly. When i return to the...
Hi guys...I have a technical problem with logging in....everytime I refresh my browser I can't see my guild chat tab, trade, global or even whispher...
i have tried to log in but the buttons are not working even the buttons in the forum for logging in are not working any ideas thanks maxamillion
Logged in earlier today, 2nd attempt - about normal. Just tried 15 attempts, no success . Is the log in server down??
I am having a problem with the quest "Free the Home zone", I am lvl 34 now and all the boxes have unlocked but one, the lvl 15 box, can I get some...
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