Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
I have been playing this game for months, but got busy this week and have not logged in for a few days, but when I did I was directed to resubmit the...
i placed a building in trade house for gold coin, but the trade didn't appear in trade window. the item was no longer in my star menu nor did i gain...
my stable takes 12 min. to produce a horse instead of 6 min. It takes twice as long to make horse. My stable is level 3 and I don't want to have to...
I can get to your site but when I log in and click play now it never loads. I sat there for 10 minutes trying to load the game...loosing more gold...
Hi everyone, I am upgrading a recycling plant to level 4 and it has stopped upgrading at 87%. Help....
I've defeated Croaker but the Save the Christmas Feast adventure won't end. Am I missing something?
Hi, today I bought $10.00 worth of gems... So, I decided with some of those gems I would buy a deed for a guild house. So I did so... Then I place my...
every time i click "PlayNow" to enter the game,after the loading there will be a messagebox comes out saying "please click OK to refresh your...
Basic Adventure chain quest little problem hey there.i am sorry for writing here, but i don't really know where to write. after the update i...
I did not get my christmas reward
earlier I received the message, An error was detected in this zone, please try again later. well its later, and i keep receiving it. I tried...
On the science thread, I've seen two people post that the 'two marble for one' skill for your geologist can also make it so there's a chance you...
So I make settlers at the provisioner, but every time I go to apply them to the mayor's house, it just sits in my star greyed out. Sometimes I can...
Hi! Since this event started I often got login problems. I get the message to clear my browser cache, which is actually disabled. I'm using...
Not sure if this is the proper section for this post, but I will try. I started playing the game the other day, and completed my first battle for...
This is the 3rd time this has happened in a row and the second time I have reported it. I currently have a Guild Quest that requires me to pay 230...
We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the...
I always buy the $9.99 gem sale once per month. However, since the end of the Christmas Event, it has disappeared from the menu. During the MEGA GEM...
BB, I've gotten several complaints about camps that are actively fighting which still intercept gens that are going to fight elsewhere. I know...
Hi, since yesterday 8/7/2015 I have been experiencing game freezes everytime I accidentally hit the right click on my laptop in the game, the only...
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