Post bugs, look at known issues and solutions here!
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
I logged in the website, pushed the play button, the screen popped (ares server) the login bar filled up and.... been sitting there for last 10 min...
trouble logging into the server. so is this me or a wide-scale server problem getting stuck at initialising log-in que multiple times, and kicked...
I have been playing trouble free since the server was resumed on 10/6/12, I just started a Horseback adventure and was trying to send armies, but...
Please can we have a means of submitting a help request ticket without being logged in? I am unable to log onto the game, and the usual cache...
hmmm.. is anyone else still having login problems? I cant get past the load screen with the settler in the bunny suit. it stops and never continues...
For the past hour or so I have been trying to login with no success. This is as far as my loading screen goes: https://snag.gy/QtKOWA.jpg I've...
Hi! Since this event started I often got login problems. I get the message to clear my browser cache, which is actually disabled. I'm using...
Every time I've logged in for about 2 weeks, after I close the box that has the recent news, my quest log opens up without me clicking on it, so I...
For the past hour the login queue fails to initialize.... AGAIN..... Could someone go kick the hamster pls so I can restock my farms. TY
I was on this morning and it kicked me off and now the game is stuck with an ever-growing login queue...
After loging imn on the website and trying to go to play the game I get this ?!? :(
Everytime I am trying to logout of game it takes around 5 mins to complete this wasnt like this before any reasons for it taking so long?:confused:
This quest won't complete properly. I get the pop up saying quested completed. I click claim to get the rewards and the little reward animation...
my "ranged unit" quest chain broken, it's because the sub quest "longbows" won't start.. how to resolve this problem, help me please. thanks
In the past three days three players doing five loot spots on The Dark Priest have not received their loot. All other 2 and 3 player adventures seem...
Hi, I defeated a bandit camp, but quest still shows 0/1 bandit camp to defeat Bandit camp destroyed was (easy)
I am not able to log into the game. I log into the website. When click play it shows loading and popup load up fine. right after when popup goes...
I had 2 marble quarries in sector 1, and eventually found two more in sector 5. One of the quarries in sector 1 became depleted. I sent my...
I was getting ready to start an adventure. I assigned them and a few minutes later when I went to add a few more, they were gone. It also seems...
I had 5 generals sent on a Dark Priest adventure. I finished it.. They got back and were sitting on my island then rollback happened. All 5...
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