Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
how do i login on my pc at home? i cannot see the same login page as it usually is. i just see white background and text is there a plugin i am...
Every time I try to log in it tells me that there was trouble making the connection and to try again or to check the forum and homepage. Then it...
My geologist found me two copper ore but the game isn't letting me build Copper Mines on top of them. I select Copper Mine from the building menu...
The green dot, to alert which guild members are logged on, is not working again.
I was wondering if someone can tell me why the shop aint allowing me to purchase gems.. i have tried 2 credit cards and i have tried my paypal...
i have been trying to attack the last bandit leader camp in my territory, and my units only attack the dogs once, and the dogs attack every unit and...
my site doesnt work , after logging in my page doesnt do anything, buildings are not loading cant move map basically it doesnt work at all. HELP!!!
I recently acquired the required xp to level up from level 43 to level 44. I now have over 754,000 xp and still have not seen my level change. I also...
Why does this keep coming up it was completed when I first started playing,it's very annoying
After clicking on attack for a general its hard to get the attack option to cancel if you wished to overview bandits or change you mind all together
To anyone out there ... For today's presents quest, I had to pay 250 coal. I did so and it won't finish the quest. It's just showing Close. I...
I don't know if this has been brought up, but sometimes after I beat an expedition map and go to build defenses, I get an error that causes me to...
I have a few differernt quests that i am not allowed to complete because i am at too high of a level. I would like to be able to complete them but...
So, can log in, not that it does me any good since the map wont load beyond tip of the day Several emails and tickets and days later, no change.
I did some work to fix my problem but i cant log into game,when i try to play game i see this messege every time "server was crashed""an error was...
Hello everyone when i try to log into game the loading bar is stopped and thus i can not log into game,how can i fix this problem?
Ugh! What is this all about? Getting "server zone crash" error message. Support ticket submitted. :( Any ideas on how to fix? Or just wait? I...
I am having problems with game lag & slowness. Hourglass just spins and spins and may perform action or may not. 1. Loading generals & switching...
In my guild, 2 guild members (including the Guild Leader) did not receive a Guild Quest after the one we had finished yesterday. They had guild...
I have been back to the game for a week after being gone for over 14 months. And several times when logging in, the whispers tab flashes, as though I...
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