Forum: Technical Issues

I have been waiting for 10 days now for the so-called "support" team to fix my Island so I can play again and still NO GO. 10 days to fix a problem,...

I stayed up till midnight and exactly at 11:55 my geologist SHOULD have found a new coal mine in which I started looking for it 4 hours earlier. I...

i placed a building in trade house for gold coin, but the trade didn't appear in trade window. the item was no longer in my star menu nor did i gain...

my site doesnt work , after logging in my page doesnt do anything, buildings are not loading cant move map basically it doesnt work at all. HELP!!!

I'm trying to create self-sufficient coal production chain...so i'm building up pine cutters/foresters capacity. Here's the issue: i got enough coal,...

Second time I noticed.. tried to sell pumpkin lot, no one bought it, it expired, but they do not show up in my storage after the time expired.. I...

1) Missing Troops I just finshed Horseback Adv, n before I clicked complete quest I regrouped the troops to my generals n then send them back. To my...

i bought gems last night..... and i still have not recived them? anyone know if there is a downtime with paypal on this?

When sorting the trade options in the trade office, the first time I open the trade office and do a sort of the items, it sorts across all pages....

I was doing the bounty hunter mission and finished off all the camps. I sent my general home without claiming my rewards because I didn't know until...

Whenever I try typing into the global chat system I am kicked off and a "{News}" text says global chat is unavailable. Then seconds later it turns...

I've just noticed that I'm not getting rewards for daily quests...

I'm looking at a common "sematary" sitting at 4 hours, with no change over the last 9 hours, knowing that that one of the others also sits at 4...

after i log in..and click PLAY NOW...its always going on the white screen loading..then nothing happened... HELP me plz..

Hello, The Chat server just went down on me and I have no Idea why either. NVM - It's back up now

[10:54] News: No chat server available. all chat windows go off except news and stay off from 5 to 20 secondsand are only on for a few seconds....

Hi, On occasion, when I attempt to cancel a sell that I have posted, the TO cancels the wrong trade. This wouldn't be a problem if all trades were...

All started with rollback. After that... 1. I didn't receive my rewards for daily log in. 2. Game always freezes when I click on daily quest, so...

i get stuck here and cant go any farther. i just started using windows 8

Suddenly this weekend i have had multiple issues with the game: 1. First i couldn't log in for about 20 minutes; would try and nothing would...