Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
I have tried logging in and out multiple times, but the New Farm quest still does not have a finish button.
I'm not sure what happened, but I can't buy any items even though I have the gems and/or guild coins. How can I fix this?
I've defeated Croaker but the Save the Christmas Feast adventure won't end. Am I missing something?
Hi, today I bought $10.00 worth of gems... So, I decided with some of those gems I would buy a deed for a guild house. So I did so... Then I place my...
every time i click "PlayNow" to enter the game,after the loading there will be a messagebox comes out saying "please click OK to refresh your...
Basic Adventure chain quest little problem hey there.i am sorry for writing here, but i don't really know where to write. after the update i...
I did not get my christmas reward
Hello there, Today I was participating in a 2 person adventure with a friend. ( the Dark Priests ) So, he told me to kill one Easy Camp, and he'd...
earlier I received the message, An error was detected in this zone, please try again later. well its later, and i keep receiving it. I tried...
I'm missing several Pinewood foresters. 4 of them..2 on level 4 and 2 on level 5. Can I get these back please? I just recently upgraded the level...
Hello Support Team, I sent 3 armies to my East Egg hunt island, and not only did ALL my troops disappear, but the troop compounds didn't show up...
I advanced to Level 35 when finishing the Traitors adventure. I opened my mail and clicked on the delete 'x' to delete the battle report and as I...
No Guild Quests and no response from support. Is the game dying?
not sure what to do??
Hello. I just started last night. I used Facebook to start an account, and everything went great. However, I'm staying at my parents', using multiple...
Right now I have six sectors, for some reason I cant build on any of my other three sectors???!!! I also cant even find deposits on those three...
Error Message 'Server Zone Crashed' I've tried clearing Internet cache and rebooting, logging with 2 different computers at 2 different...
When I first Registered yesterday, it gave me no option to use the USA version only. It only displayed a box saying this is European English version...
The game is allowing us to use trade with new Guild members and new friends, but the trade does not show for the other player. I know there is a 24...
I need help ! I had just started a Dark Priests Adv. and a message came up you were having problems with the Dark Priests Zone i checked it every...
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