Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Hi I think I have a problem with my geologists using the gold-hearted skill. I can see it usually adds 100 gold units to a gold mine when it...
I did not know which thread to label this. I just finished the soccoer tournement and I have been working to build up my resources for the next...
I have a number of purchases that were not delivered. I have more details if needed to investigate. This relates to deposits that went missing or...
No Guild Quests and no response from support. Is the game dying?
Hello! Every day, several times a day, I am alerted that I've completed the quest "Death to the leaders". When I click on the "Claim Reward"...
Question can you move the guild house once built to a new location with out your guild going poof?
I haven't been able to log in to the test server. I can't tell anyone on the test server, because I can't login. Keeps going back to the login page.
( THIS ISSUE HAS BEEN RESOLVED ) my name was changed through support now i seem to be a ghost in my guild i am shown as offline with my new name and...
Seems i have no game sound today , yes my sounds are turned on :) was wondering if anyone else has ran into this problem ...
Hi, I play on the Ares server and ever since the last maintenance was done I keep getting a server call failed error or a server zone init failed...
Shows complete but not receiving reward (guild coins), this is for everyone in the guild.
I had used the Simulator for the Chuck camp. I was to take 78 Bowman, 35 Longbow, 34 Soldiers, 53 Militia. This would not be a victory, but would...
Have a quest that involves the camps on the main island, but I conquered all the camps. So I can not finish this quest, do to I do not have the...
I can't find the X button that closes the window. It's the one that pops up when a player click on the Mayor's House. It appears to be cut off...
Dear I would like you change my region from european English to United State of America please i was though the website or all palyers on one site...
On Ares server, starting today after the Xmas maintenance I can no longer ask for any deposits greater than +25 on the TO. I click on the deposit to...
I have a daily quest to complete "A new experience" but don't have it in my star menu. It's ironic that the quest is called "something is wrong". ...
I'm so upset right now! I worked many days, building up enough citizens and materials to finally have a full 200 soldiers to send into battle. I know...
Ok my Friary is not producing anything, it gets stuck at the last seconds of making brew, I have tried moving it to a different locations (with...
Soooo. This is a great idea in theory, however, in practise it leaves much to be desired. I just had to recall all my blocks four times doing an...
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