Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Hello Support Team, I sent 3 armies to my East Egg hunt island, and not only did ALL my troops disappear, but the troop compounds didn't show up...
Hi! Since this event started I often got login problems. I get the message to clear my browser cache, which is actually disabled. I'm using...
Upon login today, I received a mail stating that I lost the dark priest adventure, even though i still had over a day to go. Obviously i did not...
Just looking for an ETA on when adventures are going to be fixed. can't even sell steel swords for 1:2 anymore let alone what they were before the...
when im playing it suddenly goes back to the main page when i didnt tell it to. How do i stop this. please help its very anoying
At first I thought I was banned but, all I said was "Yawn" in coming into the chat. Next thing I know game freezes; Then I refresh the game. It...
added 2 golden parrots too my gold mine and lost them and no extra 1000 ore didn't show but lost 2 parrots outa my invintory i also made 2 2500 fish...
I got problem like role back today as many people did. I sent ticket through customer support forms. Normally I will receive through my email and...
I have a Flour Mill next to my Mayors House that I started upgrading from lvl 3 to lvl 4 I believe it was on thursday. It's supposed to take 24 hours...
A week ago, I was in Witch of the Swamp adventure with 48 minutes left. I sent my general, who would take 30 minutes to travel. I came back 31...
Seems that the server down time has not fixed the earlier issues we had with chat server failing & getting disconnected from the game repeatedly. BB...
After trying and failing on two "waiting quests" I came here and realized from a few other threads I was one of many one who didn't understand. I...
I'm experiencing the same problem from a few weeks ago again today. I get through the loading page but then as soon as the log pops up i get the...
This happens fairly often when I've got multiple trade slots being used. In this instance, I went to put some brews up for sale in the trade office....
Okay, this bug is irritating as it is, because I am having a completely different bug experience in-game as it is, but now I am finding yet another...
Ive made a support ticket for this bug well over a week ago on other trades but I still havent heard a response. When I buy something on trade it...
Hi, I'm having problems getting into the game. I was playing , have been all day and the it did the Server Fail thing . I tried reload the game,...
anyone else getting this? seen one other post about this yesterday,wondering if anyone else is having issues
I started a book that takes 18hrs to make. I start it at 5am, and at 9pm, it still have 15hrs 30mins left to complete. This happened to be about 4...
Does not work on the live server the way it did on the Test Server, by reports (you can't put it on Witch Towers, White Castles, etc.) Is this by...
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