Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
I have completed windows for both the "Storage" and "Population Capacity" quest trees, but cannot collect. Is there something else that I was...
Can't get the foul eggs quest to initiate, it says to be completed at lvl 31-31 and with all the new quests I was already 32.
Used medipack on defeated general, quest not completing, not showing the medipack was used at all.
Hello. I just started last night. I used Facebook to start an account, and everything went great. However, I'm staying at my parents', using multiple...
Hi - Just wanted to put a post here for other gamers if they are having the same problem I was loading the game because I was finally able to solve...
Hi, I bought a new laptop with a high DPI display and trying to play the settlers online on it is pretty difficult since at the highest...
I havent played in 4-5 days and now i log in and click play, and it keeps saying connection to settlers online server failed...try again and if...
I purchased the egg hunt (the adventure you get for completing 3rd step of event quest) from the market. I have already completed it before...
y cant i bield a new gerrson?
I was invited to an adventure, hit accept. The adventure tab never showed up, and now i cant be invited or start an adventure. help.
So 3 days ago I bought a Veteran General. I looked in my Star Menu to place him on the map and he disappears. I have submitted 2 tickets for help...
Anyone else not able to get into the game? All mine does is act like it's loading and nothing happens.
hey guys my trade and chat isnt working right now is it just me or everyone else?
I already joined the game in the Ares world and my friend wants to play the game too. How does he join the Ares server specifically? His options...
I have bought the 100 sausages for the hospitality quest twice from the TO and still no credit for that part of quest. I have built at least a...
if you live in the eastern time zone, your premium account runs out 3 hours before its ment too?? i have sent in 3 tickets regarding this and have...
i started my premium at 8:50PM LAST night EST time and here we are 6:13PM the following night and my premium ran out 6 minutes ago!?!?! WTF.....that...
ok iv'e had 2 zone crashes in the same day go me. so now there is a spot on my island where i cant put any building or my zone will crash. in oct it...
ever since the mant thursday afternoon i have been locked out. sent tickets nothing idk whats going on many ppl r having the same prob bb come on...
am i the only one who think the support team no longer cares about helping ppl anymore? i sent a ticket and 4 days tomorrow still no response.
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