Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
I don't know if this is a bug or now or what is going on, but when I logged on today I read that I was suppose to receive a visit from a little...
Stuck here. Has happened before, usually just refresh or reload, but this time its been stuck here for over an hour. Tried most standard fixes,...
When the browser window isnt fully maximized, the various windows that pop up when you click on certain buildings are only partially visible. For...
So I completed the adventure tutorial and was victorious and my army has not returned. Its been 3 hours now approx. If there is a significant...
I cant start any adventure,when I try to run any the start button of any adventure is grey and its saying "You have reached the limit for the maximum...
the serers are working again! =D
When I logged on about 5 minutes ago, it looked like I had been kicked out of my guild. There was no guild tab and there was no green color under my...
I got locked out of my island yesterday, and was locked out for 12 hours, during that 12 hours I ran my antivirus program and found 1 trojan, and...
My guy is level 25. I have a daily quest to complete Lost Skull. A couple of things that is so wrong with this daily quest is that I'm level...
Hi. today at work i created my account and played a little. Then i came and i can't log in anymore. keeps saying ill be notified when the game is...
Second time I noticed.. tried to sell pumpkin lot, no one bought it, it expired, but they do not show up in my storage after the time expired.. I...
After last maintenance, can only destroy working wheat fields and empty wells. All other buildings/mines can not be destroyed.
the last 2 days now i've been getting this error Zone failed to load client crash, and i dont know why. I havn't done anything to my browsers,...
Logged in earlier today, 2nd attempt - about normal. Just tried 15 attempts, no success . Is the log in server down??
On Ares server, starting today after the Xmas maintenance I can no longer ask for any deposits greater than +25 on the TO. I click on the deposit to...
well (deep subject i know :-) ) so anyway i just used my card this morning and bought gems. I got the 3400 for ten bucks. just...
Is there a way I can pull my basic user data in an XML file? I would only want to pull all the buildings I have and their production times. I'd...
it's been a month since the last response. any word on when this ticket will be resolved? this ticket was in regards to the unexpected downtime....
For 2 days my guild and I assume others on Ares haven't had reliable chat server or been able to see the status of friends (if they are online or...
I am going to be going on a cruise soon and Internet access will be very limited. I had planned to start a couple lvl 5 upgrades, so they could...
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