Post bugs, look at known issues and solutions here!
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Since the roll back, I have had some issues with my adventure slots. Initially, I could not start an adventure, but I could accept invites. I...
Hello! Every day, several times a day, I am alerted that I've completed the quest "Death to the leaders". When I click on the "Claim Reward"...
I can no longer type in any of the chat sections in Internet Explore. I would try firefox but I've already reported a technical issue with that...
No Guild Quests and no response from support. Is the game dying?
I advanced to Level 35 when finishing the Traitors adventure. I opened my mail and clicked on the delete 'x' to delete the battle report and as I...
not sure what to do??
not sure if here is the right place, but when I log onto the Test server, everything loads up BUT my island.. I keep getting a " our server is busy,...
I keep getting hit with this quest several times a day. I go to claim the reward for having the bow-maker and nothing happens. I can't get the...
Hey there ! I would like to know if the is an option to change the connection to the game from Facebook to just username and password ? tnx :)
I submitted a help ticket on may 4th got an auto email same day now it is may 7th and still have not heard nothing from any kind of support????...
I have completed windows for both the "Storage" and "Population Capacity" quest trees, but cannot collect. Is there something else that I was...
In last few weeks i've been crashing more randomly and frequently one after another. I cleared history and cache to see if it helped. Not so much so....
Yeah so this has been plaguing me for a long time. Pretty much what it does for example: I'll be building roads or removing them and the game hangs...
Hello. I just started last night. I used Facebook to start an account, and everything went great. However, I'm staying at my parents', using multiple...
Ive made several trades today, and while my resources are being sent, Im never receiving the resources Im trading for!
It has been two months since I sent in the ticket regarding to the error that was detected on my zone. The support team told me it would be fixed...
I've tried everything clearing history/cache and rebooting. Tried the good browsers (Chrome, Opera, and Firefox) and get the same message in each...
On "Important Pinewood" quest I have 2 boxes with "Have a production value of at least 0 every 12 hour(s) for Pinewood"
Ive sent in several tickets into support and at one time we use to get this blow off letter that doesn't say anything but what we sent into you and...
Hello, Description of Issue: I'm in the process of an SFTR adventure, and my vets (2) land and I take three camps without issue. My normal...
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