Post bugs, look at known issues and solutions here!
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
I killed the bottom right leader without clicking on rocks, and the rocks disappeared. Now I can't click them, and when I send general through the...
My silos are now re-filling fields on the other side of my island while the fields next to them are depleting. Why are my silo workers going on 2+...
So I make settlers at the provisioner, but every time I go to apply them to the mayor's house, it just sits in my star greyed out. Sometimes I can...
I'm going to lose my quest within a day because I can't transfer my Generals to start the game. I submitted a ticket Friday night but have not...
:confused: I've sent my Geologist out 5 times in search of a coal mine, and each time I'm told he didn't locate one because I already have too...
As u all can see, suddenly my settler screen become smaller. I did delete all cokies but the screen still small. can some please tell me how to...
Is there some maintenance going on right now with the server zeus, every time I try to log on I can not get into my map, it will bring me to the...
I don't know if this is a "technical" issue or not, but... When I first started dumping manuscripts and tomes into my Jolly (I used one as a...
Every time I login, it says I have new mail. Sometimes I have mail, but sometimes I don't. Please fix this.
The new bookbinder building seems to have a problem with production while signed out of the game, on my island anyway, if signed out of the game...
Why is it now taking 2 hours to do what took 15 minutes last week. I have been trying to build mines to replace the exhausted ones, I started at...
Can not find assigned units shown in the picture when I am back home after finishing Horse Back. The reason i was guessing that might be I did not...
Ran the new experience quest today - clicked claim reward -- nothing happened - nothing in my newsfeed and it fails to give 100 balloons, chat...
I logged in the website, pushed the play button, the screen popped (ares server) the login bar filled up and.... been sitting there for last 10 min...
On the science thread, I've seen two people post that the 'two marble for one' skill for your geologist can also make it so there's a chance you...
Hello. This morning I started the Hero Wanted quest. The quest was never listed on the screen, and it was greyed out in the star menu. I was...
none of my quests are completeing tells me to make 5 fish oplatters, i do and nothing, tells me to make 25 settlers, I do, nothing happenes and...
I got through the entire Old Ruins Event Adv. I killed the final Boss/baddy at the end. And!..... nothing. The adv didnt trigger me killing the...
Hi! Since this event started I often got login problems. I get the message to clear my browser cache, which is actually disabled. I'm using...
This is an absurdly annoying bug that should not even exist. I'm trying to swap buffs with a guildmate, but the game will not let me visit his...
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