Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
I am having trouble with the chat screen suddenly expanding clear up past the top of the page and no way to reduce it, cept to refresh the ...
When sorting the trade options in the trade office, the first time I open the trade office and do a sort of the items, it sorts across all pages....
I really should read the patch notes more, but I started a level 4 upgrade of my garrison during the Euro Cup competition event. Now I can't make...
Hi, I sent my geologist out to find some marble deposits this morning. I have 6 collapsed marble deposits, so clearly I have a need to get them...
Hello, Normally I play on my desktop which has a relatively high resolution. However I am traveling right now and the max resolution on my net-book...
This is more of a suggestion because I don't think it is a bug. Have the check for existing deposit check at the END of the geologist search, not...
Hi I am having a hard time getting past the homepage. It shows me connection failed. I have been trying for on and off about the last hour, but still...
Seems my trade tab is gone and I am unable to trade anymore. Any suggestions?
Couldnt find One of my Gens, rebooted the game, found him in star, had to place him again on Island, Now he builds his Garrison to 30% and it stop's....
I'm trying to create self-sufficient coal production chain...so i'm building up pine cutters/foresters capacity. Here's the issue: i got enough coal,...
hey! everything seems to be working fine on the game, but my chat is down.(global, help, whisper, guild) i can send mail to my friends but when i get...
Right now it is 23:52 PST on Tuesday night.. I can't connect to the game. It's as if Maintenance is going on, but the notice said Maintenance was...
My guild quests are often in the "waiting quests" area which means I cannot complete them (and don't get rewards when they are completed by the rest...
the home page does not appear properly, no place to click play now, all i get is a long list of countries and the news that is normally there, but it...
I sent an email to tech support about a Golden Parrot buff I spent 75 Gems on but did not get the buff. As of tonight, I have not heard anything...
How do u quit this game. Is there a way to cancel your account?
please fix! thinking of asking support to delete my account.. :mad: Since the new 'Quest Book' system was implemented some weeks ago, a few bugs...
What up with the chat server it wont connect, I sent in a support ticket and got No response
Can anyone explain WHY resources that are required for upgrades are immediately deducted from the warehouse, yet if the reserves fall below the...
I've tried everything clearing history/cache and rebooting. Tried the good browsers (Chrome, Opera, and Firefox) and get the same message in each...
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