Post bugs, look at known issues and solutions here!
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Hi developers.... i was making a presents in mayor house when maintenance time comes.... and when i logged on the collections tab got stuck on...
someone dropped a pfb on me this morning. the game did not alert me - nor did it send an email that I received it. I just noticed when I went to...
The problem started about 15 minutes. Once I was able to load the game but the island didn't want to load. After trying to refresh didn't load...
Tried to load on different computers. No joy. Why can't there be a sidebar with notifications about temporary problems? Thanks
I just installed the standalone client. After I start the client & hit the "Play Now" button, what I get is this: That's the icon for VLC...
This quest is supposed to be one that you acquire 200,000 coins. But it subtracts coin every time you spend it. So you can never get anywhere. The...
My quest reads: "Complete 1 Resource Adventure(s)", so I did Tropical Sun, but the quest is still there? Pretty sure that's a resource adventure -...
halo - haven't been able to login since last night whenever i'm up to loading screen, it will stop like in 10% and pop up following msg: "the...
the first two steps of the quest are to open the shop and purchase tools then to put tools into mayors house. when I purchase the tools I receive a...
I am new to this game and still going through the tutorial. I have gotten to level 7 where I need to make a fish platter, but i am unable to do so. ...
Does not all ways show up, and when it does it is the same one.
I login, and click, play now.... then.... blue window... game will not open up. I have tried several times since yesterday mourning. I did not have...
After today's maintenance many problems I can see in the game, first the population is not increasing, its on 0, even I added some settlers, but its...
I am having problems with game lag & slowness. Hourglass just spins and spins and may perform action or may not. 1. Loading generals & switching...
This is happening more often than not now as I've upgraded several building from level three to 4 and two currently from level 4 to 5 and my...
I have found that the production count in the quest does not match what is happening in game. Specifically, I produce water now at 51k/12 hr but...
READING MATERIAL: QUEST: Have production value hardwood 264 per 12 hours; water 180 per 12 hours; iron 216 per 12 hours and coal 180 every 12...
I'm trying to create self-sufficient coal production chain...so i'm building up pine cutters/foresters capacity. Here's the issue: i got enough coal,...
Is there any way to find out what is needed to advance to the next level? I've just defeated the 4th bandit camp and am still stuck at level 18. ...
Prolonged Log-In Times 1. Date and time - when exactly did the problem occur and how long did it take to load the game? It has been a...
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