Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Okay, you know how when you logout and come back it does not tell any new news? Well, here's my problem. I would like to see any and all news that...
:mad: I'VE TRIED FOR A WEEK TO GET A RESPONSE TO MY SUPPORT REQUEST TWO TIMES PURCHESED GEMS AND DID'NT GET THE BONUS GEMS ONE FOR 24,000 WITH 14,000...
I just got the Exotic Wood quest, but the first (and only) building I can build associated with exotic wood is a sawmill. I don't have an Exotic Wood...
I wasn't even thinking when I clicked it but I was waiting for someone else to finish off an adventure I had helped with and went to start one of my...
This is an absurdly annoying bug that should not even exist. I'm trying to swap buffs with a guildmate, but the game will not let me visit his...
i got loading map issues when i try to visit some friend... the loading screen keep loading and never finish... please fix it :confused:
We're trying to help BB get data to troubleshoot this. I had people mailing their crash logs to me, but I'm crashing often enough that it's just not...
when i ever click play now and it keep coming out this download file empty. and the game getting frozen . can someone help me out?
if you live in the eastern time zone, your premium account runs out 3 hours before its ment too?? i have sent in 3 tickets regarding this and have...
Since this weeks Maintenance I am now missing a copper deposit in S2 Geos cannot find it & tried the usual refresh, clear cookies & cache so I put a...
after i log in..and click PLAY NOW...its always going on the white screen loading..then nothing happened... HELP me plz..
Today is day two and I still can not log in. Every time I log in for the last two days gives me this message " We regret that the connection to the...
My silos are now re-filling fields on the other side of my island while the fields next to them are depleting. Why are my silo workers going on 2+...
People in my guild are talking about a free basket we were supposed to get for the holidays. I never recieved an email as they say to get this. Any...
For example: Fir Wood Sawmill help text says: "On this search your explorer will find resources which you will need to recruit high quality military...
Good morning, everyone! We would like to make a small announcement in regard to Ultimate Game Cards and Ultimate Points. In the past, the only...
When checking through some various sites i discovered that the medium treasure was supposed to yield about a 66% chance of finding an adventure....
After loging imn on the website and trying to go to play the game I get this ?!? :(
I have neighboring fir men that get almost to their closest storehouse, then dart across the map at 200MPH to a different storehouse, then dart back...
when you queue a building, it takes the license immediately, but if you try to queue a second building with only one remaining license (after the one...
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