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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 96,543
    03-06-14 02:50 pm Go to last post
  2. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 164,863
    03-02-14 08:19 pm Go to last post
  3. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 143,591
    03-06-14 05:49 pm Go to last post
  4. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    9 Pages
    1 2 3 ... 9
    • Replies: 80
    • Views: 1,160,775
    06-17-23 04:43 am Go to last post
  1. Cant buy GEMS???!?!?!

    HELP!!!!! I cant buy gems on my account. i dont know what to do. I am level 29, and i have never bought any gems, but now that i try to, i cant!! ...

    Started by Angal, 04-18-12 02:28 pm
    • Replies: 3
    • Views: 2,576
    04-18-12 04:13 pm Go to last post
  2. Blank page

    Getting blank page after updated browser to IE 11 (not sure if IE cause it) Anyone having the same problem ? Logged in just fine but blank page...

    Started by Ankvas, 12-22-13 06:18 am
    • Replies: 0
    • Views: 2,970
    12-22-13 06:18 am Go to last post
  3. Game and Chat Freezes then disappears?

    At first I thought I was banned but, all I said was "Yawn" in coming into the chat. Next thing I know game freezes; Then I refresh the game. It...

    Started by Annahstas, 12-08-11 07:57 am
    • Replies: 1
    • Views: 4,609
    12-08-11 05:49 pm Go to last post
  4. Guild Quest problems

    Over they past few weeks we have not been getting our guild quest. Even after the many maintenance we are not getting them. We have no unfinished...

    Started by Annithia, 06-16-14 07:21 am
    • Replies: 8
    • Views: 6,321
    05-02-15 08:32 am Go to last post
  5. Loot spot doesn't work on The Dark Priests

    In the past three days three players doing five loot spots on The Dark Priest have not received their loot. All other 2 and 3 player adventures seem...

    Started by Antietam, 11-13-12 04:43 pm
    adventure, loot
    • Replies: 5
    • Views: 14,907
    11-14-12 12:34 pm Go to last post
  6. Servers are working again

    the serers are working again! =D

    Started by AOEO, 03-07-12 11:20 pm
    • Replies: 2
    • Views: 8,799
    03-08-12 06:43 am Go to last post
  7. Unhappy Trade Items not being delivered

    Ive made several trades today, and while my resources are being sent, Im never receiving the resources Im trading for!

    Started by Apolloskid, 05-15-13 05:34 pm
    • Replies: 1
    • Views: 2,244
    05-16-13 05:41 am Go to last post
  8. Moved: [Official] Bug Report Form

    Started by Arad1, 06-10-11 03:45 pm
    • Replies: -
    • Views: -
    06-10-11 03:45 pm Go to last post
  9. [Official] Known Issues and Fixes

    This thread is dedicated to the listing of known issues, and their potential workarounds or fixes. Feel free to post known fixes on this thread. ...

    Started by Arad1, 06-10-11 03:50 pm
    • Replies: 9
    • Views: 15,482
    10-10-12 09:41 am Go to last post
  10. problem with "the guilty plea" quest

    This quest is supposed to be one that you acquire 200,000 coins. But it subtracts coin every time you spend it. So you can never get anywhere. The...

    Started by Arcain, 12-17-12 05:54 am
    gold coin, guilty plea, quest
    • Replies: 6
    • Views: 40,258
    11-02-13 02:20 pm Go to last post
  11. What is this warning?

    In last few weeks i've been crashing more randomly and frequently one after another. I cleared history and cache to see if it helped. Not so much so....

    Started by Arcain, 05-03-13 01:35 pm
    cache, error
    • Replies: 1
    • Views: 5,084
    05-08-13 08:31 am Go to last post
  12. Paper Chase 2 is missing

    Hello, I got the quest for paper chase 2 to get the map, but as soon as I click Finish for that quest my browser hang for 2 minute than it says...

    Started by ArcherGod, 04-12-12 11:19 am
    • Replies: 1
    • Views: 3,810
    04-12-12 12:22 pm Go to last post
  13. presents making stuck

    Hi developers.... i was making a presents in mayor house when maintenance time comes.... and when i logged on the collections tab got stuck on...

    Started by Ardnac, 01-10-14 01:00 am
    • Replies: 1
    • Views: 5,023
    01-10-14 10:57 am Go to last post
  14. reset window position

    Hi devs..... i play TSO in many computers.... last time, i played on my friend's computer which has a higher resolution display, etc, etc.... and...

    Started by Ardnac, 02-27-14 05:49 pm
    • Replies: 1
    • Views: 11,965
    02-28-14 07:35 am Go to last post
  15. Poll Poll: 2 of my battle hardened generals are frozen been almost 1 week with out them

    Please fix this

    Started by Aries711, 10-03-12 11:17 pm
    • Replies: 0
    • Views: 8,499
    10-03-12 11:17 pm Go to last post
  16. Lightbulb Petition: Feature Request

    I know this idea has been thrown around quite a bit, but I wanted to officially put it out there as a petition and see how many players actually care...

    Started by Arismis, 03-20-12 03:21 pm
    • Replies: 1
    • Views: 3,685
    03-21-12 06:08 pm Go to last post
  17. Can't Apply Settlers

    So I make settlers at the provisioner, but every time I go to apply them to the mayor's house, it just sits in my star greyed out. Sometimes I can...

    Started by Armicus, 06-29-13 08:33 pm
    • Replies: 2
    • Views: 3,278
    06-29-13 09:50 pm Go to last post
  18. Unable to start an adventure

    When I logged in after the roll back, I had one of my 3 generals on my home island, and the other two on the way back from a failed / cancelled...

    Started by Artheladys, 10-12-12 11:59 am
    • Replies: 7
    • Views: 9,521
    10-25-12 03:10 am Go to last post
  19. Generals movement speed altered while in the control zone of a camp under attack

    I would like to report a repeatable abnormality that was discovered after the 2/27 changes were implemented. There is a lot of discussion and some...

    Started by Artheladys, 03-03-13 03:33 am
    • Replies: 1
    • Views: 4,946
    03-06-13 07:47 pm Go to last post
  20. Unable to accept adventure invites

    Since the roll back, I have had some issues with my adventure slots. Initially, I could not start an adventure, but I could accept invites. I...

    Started by Artheladys, 03-30-13 03:03 am
    • Replies: 5
    • Views: 15,218
    04-26-13 02:05 pm Go to last post

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