Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
It's unfortunate that 10 tools are required for a Coking Plant since the Coking Plant is a prerequisite for a Toolmaker. This means that new players...
when i click on play it goes to the page but it won't load i tried opera and it works to load the game but only a fraction the actual game does not...
Okay, you know how when you logout and come back it does not tell any new news? Well, here's my problem. I would like to see any and all news that...
I have two lvl 3 buildings that do not show they have workers. They are both in the same sector as well. I have noticed this with some other...
Stuck here. Has happened before, usually just refresh or reload, but this time its been stuck here for over an hour. Tried most standard fixes,...
in Forum, I went to settings (top right), clicked. I, then, scrolled down left side of page to edit password/email, clicked. I input my present...
The questline "Basic Adventure" yields great rewards, yet I cannot even do it. The first task is to finish Bounty Hunter, which I already did prior...
every time i log in some of my roads keep disappearing, and have to rebuild them. it happens every new collections quest. started since the xmas...
9 days and have not heard anything about returning my 9 generals and 1525 troops that were on a DP ADV -- can i please get some help --- i cannot do...
I tried to refresh several times, maybe 12-14 times, but the game will not load. My Internet connection is fine.
After today's maintenance many problems I can see in the game, first the population is not increasing, its on 0, even I added some settlers, but its...
i started my premium at 8:50PM LAST night EST time and here we are 6:13PM the following night and my premium ran out 6 minutes ago!?!?! WTF.....that...
Just wondering if anyone else sees this. Sea of Bread and Fragrance (using fish food and Musk) don't seem to work. I've used them, but the count...
I have been kicked again. Typically when they do maintenance they fix the problem and I can get back on. Fortunately it's tomorrow morning. My Guild...
How do i get the 4800 gems i purchased from rixty on 2/11/15? I have contacted both rixty and the settlers support staff and still have not received...
I have been back to the game for a week after being gone for over 14 months. And several times when logging in, the whispers tab flashes, as though I...
I'm having issues with the expedition part of this game. I try to load my marshal and when I ok it, he loads and then all troops go to 0. I tried...
I haven't been able to log in to the test server. I can't tell anyone on the test server, because I can't login. Keeps going back to the login page.
Hello all, if i switch tabs in browser, or minimize the browser window while playing the game, and then return to the game/browser tab/window, i...
someone dropped a pfb on me this morning. the game did not alert me - nor did it send an email that I received it. I just noticed when I went to...
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