Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Every so often when I open my browser I end up with a spastic session, where the island is all pixelated white blocks, and part of the data gets...
I have tried everything. From clearing cache, to rebooting etc and cant get past this point since the update. Any ideas?
HELP!!!!! I cant buy gems on my account. i dont know what to do. I am level 29, and i have never bought any gems, but now that i try to, i cant!! ...
Hello, I'm new to the game and I'm unable to figure out how to chat. When I put my cursor in the chat box (global or help), the arrow disappears and...
Hey I know theres 3 coal deposits up north - i have 2 so far but when my geologist finished looking he didn't find the third... but i found it...
The finish button is missing from the Lovely Gold Quest. There are many quests that cannot be completed because of this. Is there a tester for these...
I'm not sure this is a bug but it is a usability issue. My daily quest is shown in the attachment (do island of the pirates), but I don't have that...
There needs to be a read out on buffs that are applied to buildings/workshops. It would be great to know that a buff applied to a building has 45...
Just a word of caution Do not accept trades whilst on the island doing the egg hunt. I accepted 8 trades during the event & did not receive payment...
I shouldn't have to purchase an adventure to check it's details in the star menu or be required to search online in order to find out the details for...
Hello, I got the quest for paper chase 2 to get the map, but as soon as I click Finish for that quest my browser hang for 2 minute than it says...
nvm all better
Anyone else get booted out? I was just in the middle of horseback then the chat servers went down- then the whole thing. Can't get back in now...
Sever fail again????????????? It still 5 hours until maintenance? What happen?????????????????????
A week ago, I was in Witch of the Swamp adventure with 48 minutes left. I sent my general, who would take 30 minutes to travel. I came back 31...
I started Old Friends Adventure and am unable to send my generals to it. When I click "Send army" button, the Send Army window isn't populated with...
We all love the brilliant graphics in this game but could it be possible to make a low- res option for those who's computers and who's speed is not...
Anyone else having random generals going on "recovery" when they have not lost any battles? Seems to be random and has happened to me twice today so...
day two, I log in- then screen says server error, my brother's account is fine, when he visits my island, he gets the same server error! Spent a lot...
I made my Castle Empire account through Facebook, but I realized I had a Uplay account. Is it possible for my account to be linked to both Facebook...
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