Post bugs, look at known issues and solutions here!
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Anyone know what has happened to the move function. My is not longer available (grayed out). Is this a bug or has the function been removed on ...
So, when I try to access the http://www.thesettlersonline.net/ page, I get this: ( I'm from Central Europe, Hungary. I can reach the german...
Error Message 'Server Zone Crashed' I've tried clearing Internet cache and rebooting, logging with 2 different computers at 2 different...
Yes, YET ANOTHER Server Zone Crash. At 2:35am EST on 12/20/2013 my game crashed and up came the following message. "Server Zone crashed" "An error...
I have collected the 25 of each Christmas collectable and told it to complete the Basket of Presents in the Mayor's house collection tab, but it has...
Hello, first post asking for help here but...I cannot seem to get my chat window to connect to a chat server even after multiple refreshes. Any...
Getting blank page after updated browser to IE 11 (not sure if IE cause it) Anyone having the same problem ? Logged in just fine but blank page...
I have been getting the x-mas dailys but I haven't received an event quest in a few days, the last was to own 250 recruits after doing the experience...
the system keeps giving me a decline error. :confused: I have verified with both my cards and Papal that the payments are being approved but shop is...
I have been trying since yesterday to purchase gems (especially during happy hour!) but have been unable to do so. I have tried using both Paypal and...
Hi, I am on level 32, but the "New Buffs" quest still hasn't ended, I'm sure I did these 4 quests 1st thing when I started playing. Not sure if I...
The questline "Basic Adventure" yields great rewards, yet I cannot even do it. The first task is to finish Bounty Hunter, which I already did prior...
Anyone else not able to get into the game? All mine does is act like it's loading and nothing happens.
I used a 20$ card today and purchased a $9.99 pack of gems. It then said that my remaining balance was transferred into ultimate points. After...
BB_Rawren, I do not know who what why when where, I just no that this is so rediculas someone should be punished for it... I will say this one...
Since the last maintenance, new roads that I have made are starting to disappear when I login. I don't know if this is happening to everyone else.
Hi developers.... i was making a presents in mayor house when maintenance time comes.... and when i logged on the collections tab got stuck on...
how do i login on my pc at home? i cannot see the same login page as it usually is. i just see white background and text is there a plugin i am...
ok iv'e had 2 zone crashes in the same day go me. so now there is a spot on my island where i cant put any building or my zone will crash. in oct it...
Ive tryed several times and it just loads for a while then nothing. and i really need more troops for my adventure
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