Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
I have been unable to log on for the last five hours. I keep receiving a message that Uplay is unavailable. Is the server down?
Many players names are not on the members directory, how often is this updated? https://forum.thesettlersonline.net/memberlist.php
Tried to load on different computers. No joy. Why can't there be a sidebar with notifications about temporary problems? Thanks
I have no adventures or loot spots running, but the game won't let me start a new adventure. When I try, I get a message "You have reached the limit...
When my storehouse if full (say bronze swords as an example), the system still sees the materials to make that item as being used. For bronze...
there's an old adage.. If it Ain't broke don't fix it. first you forced me off my mac insisted i could only play on windows cause flash.. was...
When will they be fixing all the issues with trade (invisible trades), excelsior (not showing rewards, freezing), guild market (not changing,...
So 3 days ago I bought a Veteran General. I looked in my Star Menu to place him on the map and he disappears. I have submitted 2 tickets for help...
I noticed also that no matter which settlers type you produce. They all say "Settlers" now. It used to be that there was "Retired Bandits", ...
I have a daily quest to complete "A new experience" but don't have it in my star menu. It's ironic that the quest is called "something is wrong". ...
In my guild, 2 guild members (including the Guild Leader) did not receive a Guild Quest after the one we had finished yesterday. They had guild...
Wow this has really messed me up for 2 days and cost me tons in Gems, Coins and Resources trying to figure out why my coal was so low. Then this...
I had this happen earlier today. I know that blocking is not part of the game but these two generals attacked the same camp in the same spot. It was...
Glitching. Its being affected by the science side of the programming. 1/2 way through the search mine has a 24% chance to find a second deposit. When...
If there's more than one person attending an adventure, doesn't matter if everyone else is offline, there's 4, 5 or more flags worth of LAG! Alone,...
I cleared the last Bandit camp out the markers surrounding the zone turned blue, but the zone will not let me use it. I can't build or move buildings...
If you or your guild is having guild quest issues after the latest game patch let them know how upset you are becoming. here is their response to...
server seam to be back up after being unable to log in all day I can get in gain
Didn't see this one on the list, since last maintanance, the friends/guidies bar is blinking, looking like it's refreshing, fairly frequently. Quite...
I just got a Quartermaster General today. When I set it down on my island it brought my building permits to -1. When I sent it to an adventure it...
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