Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
The water is not getting from ALL the wells to the store houses for distribution. I think this is new as I have observed this anomaly only today.
After last maintenance, can only destroy working wheat fields and empty wells. All other buildings/mines can not be destroyed.
I had 2 marble quarries in sector 1, and eventually found two more in sector 5. One of the quarries in sector 1 became depleted. I sent my...
My silos are now re-filling fields on the other side of my island while the fields next to them are depleting. Why are my silo workers going on 2+...
Today I have twice as many cavalry, crossbowmen and elite soldiers than I actually should have. https://prntscr.com/fx8roi
build upgrade to 4 + buff"AUNT" =0 (not working) I have twice happen this problem sorry now i understand building in upgrade time is not...
I just got my first set of gifts for my ghost lanterns after the fix. Now it's giving too few gifts. I have 6 ghost lanterns. I received two of...
My explorer found 250 iron ore and I can't deposit it out of my star menu. I can select it and get the crown. But the mayor's house won't light up...
Surprise server maintenance shut-downs are very much not cool.
I'm sending in a ticket to support, but wanted to start a thread too just to see if anyone is having the same issues. 1. Lots of transaction...
BB, I've gotten several complaints about camps that are actively fighting which still intercept gens that are going to fight elsewhere. I know...
We're trying to help BB get data to troubleshoot this. I had people mailing their crash logs to me, but I'm crashing often enough that it's just not...
Getting reports now of adventures finishing but not sending rewards, and the time remaining being wrong. If you have an issue with an adventure on...
Hello, BB_meesherbeans, Was wondering if you'll be able to give us a little incite on when the server's will be coming back online, either if its...
Hello, The Chat server just went down on me and I have no Idea why either. NVM - It's back up now
My zone got locked after i tried to place my vet on my island. this SUCKS!! please fix this ubisoft *background information. i had an ls i just...
If you are having issues with your game freezing, it may be caused by having viewed the quest "Battle Master" in your quest book. I have written a...
When I try to trade friends directly cut off the bottom of the pop up not allowing me to click the trade button, any fixes?
my chat crashes dozens of times per day, as often as every 5 mins sometimes, and seems to be triggered by touching the shift button. whats behind...
Since the beginning of this event we are experiencing intermittent screen freezes every few minutes for a few seconds at a time. Do you have any idea...
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