Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
I was quite happily playing yesterday when I logged out and since then I cannot get back in. I have tried everything in all of your so-called...
I've defeated Croaker but the Save the Christmas Feast adventure won't end. Am I missing something?
Couldnt find One of my Gens, rebooted the game, found him in star, had to place him again on Island, Now he builds his Garrison to 30% and it stop's....
problem with quests not unlocking after all the criteria for those quests have been met. I am also not getting some daily quests that others are. ...
Ran the new experience quest today - clicked claim reward -- nothing happened - nothing in my newsfeed and it fails to give 100 balloons, chat...
So yesterday mid wisp i accidentally bookmarked out of tso (hit a bookmark ...) and reloaded it to find that i could type but not hit enter in...
no announcement etc.. it will let me log in but play reverts to maint screen... this forum had a database error on it for 30 min also.. what is eta...
Marshall challenge wants me to claim 3 colonies . but the other day i claimed 5. they are still active. thus claimed they should count towards...
someone dropped a pfb on me this morning. the game did not alert me - nor did it send an email that I received it. I just noticed when I went to...
there's an old adage.. If it Ain't broke don't fix it. first you forced me off my mac insisted i could only play on windows cause flash.. was...
I keep getting Server Call Failed. I was in game then all the sudden booted and now get the message when trying to log in. I havent changed...
like the title says when i click the blue play button it just take me back to the homepage just got my key and cant wait to play the game pls help
I acquired 200 mulled wine from another player, but I wasn't given credit for it in order to claim the ten presents for doing such.
When I log-on/sign-on over the past few days I am getting this when the log-on screem appears
Just wanted to submit a "bug" report (texting errors) and could find absolutely no place else to do it. I got a screenshot, and attached it to this...
Hi, since yesterday 8/7/2015 I have been experiencing game freezes everytime I accidentally hit the right click on my laptop in the game, the only...
The new fish-food stack dumps all on first click so it waste the fish if you want 500 fish dont make 700 or more or you will lose the rest. Other...
Hi I made it in but the login said I had a account under my email but would not accept my pw. I requested a new one received it used the link, it...
We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the...
server seam to be back up after being unable to log in all day I can get in gain
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