Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Provide a way to kick people from your zone. One reason is because I currently have someone that came to my zone and then obviously walked away...
In section 1 there are two Marble mines. When I search for the second mine, the Geologist comes back saying I have too many mines of that type. But I...
:mad: I'VE TRIED FOR A WEEK TO GET A RESPONSE TO MY SUPPORT REQUEST TWO TIMES PURCHESED GEMS AND DID'NT GET THE BONUS GEMS ONE FOR 24,000 WITH 14,000...
hey guys my trade and chat isnt working right now is it just me or everyone else?
I just received an email from UBISoft that is supposed to bestow a Red Flying Settler as a New Year's gift. Well, there is no promotion code, and...
2 days i still cant log in WHAT IN THE @#$% IS GOING ON
I can't seem to connect. It just happened out of nowhere. And server's isn't down till 12am PST. I need help
In the last 24 hrs or so, it appears that lvl 2 farms, cutters and other buildings have started producing less then a level 1. My inventory levels...
Go Here for Info about the Servers being down. ...
When I logged in after the roll back, I had one of my 3 generals on my home island, and the other two on the way back from a failed / cancelled...
This quest won't complete. Says I need to own 100 wheat. When I first received the quest I had 25 wheat in storage. It is stuck saying I have 25/100...
Know all the OLD issues... We have had no problem with guild quests until today. Now we have it asking us for 54 players and we reach that... The...
my guild list never shows when my guild mates are on, only my friends list does, my guild and all options never show the green light that indicates...
I did the first bounty hunter quest. Now my garrison is missing from my town. not sure what to do.
Lately I have been having an issue logging in. Everything goes fine until the progress bar fills up and hangs. The game seems to be logging in but...
Today is the day I get the gems as part of the daily login rewards, but unlike the rest of these rewards, I didn't get a quest reward email. I have...
My explorer found 250 iron ore and I can't deposit it out of my star menu. I can select it and get the crown. But the mayor's house won't light up...
This pops up every 3 minutes or so and it brings me back to the homepage. What is causing this? Is this because I haven't entered beta key? I have...
Has anyone else had no luck logging in? I have not been able to log in. First try at 10:30 Central Daylight Time (-6 greenich).
I think I banned from chat or something, but I did absolutely nothing wrong. I was only logged in for 10 minutes and didn't say a word in global...
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