Post bugs, look at known issues and solutions here!
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
stuck in initializing login queue after time out and try to log back in (the time out happen during i was active too) tried 3 diff. browser, no luck...
Hello all, I have loggd in with two of my laptops just fine, but this one wont log in, it gets stuck at the log in screen. I can log in just fine...
Lately I have been having an issue logging in. Everything goes fine until the progress bar fills up and hangs. The game seems to be logging in but...
The log in gives me a "Login Failed" notice every time. I've successfully logged in the last 6 days in a row before this. Help.
Not sure what the issue is or why I can log into the forums but not the game, anyways, when I try to log in to the game a drop down pop up says "we...
I tried to refresh several times, maybe 12-14 times, but the game will not load. My Internet connection is fine.
Is anyone else having a problem loading their adventures? I started one this morning, and came back to it now, but it has been stuck on the "Loading...
I can't get past the loading screen to actually get in game(it's a nice picture of Santa btw). I've had lag issues the past couple of days. I am...
HI i logged in and then it kicked me to the home page and now it wont load i just get stuck on your screen with the creepy music and tips. Please...
My explorer found 250 iron ore and I can't deposit it out of my star menu. I can select it and get the crown. But the mayor's house won't light up...
While already on an invited adventure - I receive an invite to another adventure. Obviously I can't accept that new invitation - but neither can I...
When trying to load the game, it freezes at about 10-15% and wont' go further. Just started happening this morning. Any ideas?
Right now it is 23:52 PST on Tuesday night.. I can't connect to the game. It's as if Maintenance is going on, but the notice said Maintenance was...
I have a couple of main quests I can't complete, Militia and First strike units. This goes back to an issue where you could only unlock certain...
I bought some several days ago and went to purchase more today and got a "Timed out" message for my PayPal account. Tried using as a credit card and...
i lose one building everytime i build a miner. it tells me i can have 115 buildings and i have 3 left . i have less buildings then that :(
So I make settlers at the provisioner, but every time I go to apply them to the mayor's house, it just sits in my star greyed out. Sometimes I can...
I can't login to my account outside US, major bug! Any temporary solution?
My friend started playing and chose the wrong server... is there a way to change servers?
Surprise server maintenance shut-downs are very much not cool.
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