Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Title of post says it all. Today's date -- for guild members as well as myself. Takes forever to load then only partially loads, and then with...
I have been back to the game for a week after being gone for over 14 months. And several times when logging in, the whispers tab flashes, as though I...
It's taking an unusually long time to get in from the loading screen to the initializing login dialog today. I believe it started sometime around...
The game is very laggy. The trade window is refreshing and the hourglass is spinning endlessly. Lots of folks are complaining of not being able to...
I can play sometimes for several minutes at a time and sometimes I can't seem to stay connected at all. Any help for this? No, I have nothing...
I just signed up. Entered my beta key. Validated my Email. Updated to the latest version of Flash. When I try and play the game I get stuck at...
2 days i still cant log in WHAT IN THE @#$% IS GOING ON
I can't get past the loading screen to actually get in game(it's a nice picture of Santa btw). I've had lag issues the past couple of days. I am...
I already posted this in general, should have posted it here, when I log into game my chat works for about 30 seconds, than just quits, would really...
I have already sent in three tickets. I have already called the payment offices. I have already verified that it is not my bank blocking my...
Somebody go kick the chat server...
hi, facing this problem since 1 hr... i am trying to load the game but it wont load... works fine until login, but when i press the PLAY NOW...
When I first Registered yesterday, it gave me no option to use the USA version only. It only displayed a box saying this is European English version...
I just finished an adventure that should have completed both my daily quest and my Guild Quest. The messages are still in my inbox. I defeated the...
Is anyone else having issues logging in? I keep getting the following message when I try via the main page: Sorry, that won't work. Castle...
When accepting invitations to join an adventure you must make sure to have atleast 1 general on your island. (i.e. In case you were in an adventure...
My explorer found 250 iron ore and I can't deposit it out of my star menu. I can select it and get the crown. But the mayor's house won't light up...
Heya, I started this game last night, made it to lvl 8 or 9. Left. Then could not log back in. I signed up via facebook... Did it give me a password...
Love the game, but it's frustrating when the server goes down and we are unable to buff or change our buildings. Consequently, there are a lot of...
The subquests "Longbows" and "Other Islands" are in the wrong order in my quest log. i have met the requirements for "Longbows" but it will not open,...
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