Post bugs, look at known issues and solutions here!
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Hi, im stuck after login into my account and press Play Now botton on the Tip Of The Day window with Latest Changes - its just Initializing login...
Server call failure error message again at approx. 10:30 PM CST Blew my wife out of game shortly after all the chat tabs went down, and neither of...
Hi peeps.......having a problem getting in game, and staying in. It started right after this weeks update with the new collectibles. And yesssss, Ive...
Hey Woman grab me a Beer, The Server is Down
Ive sent in several tickets into support and at one time we use to get this blow off letter that doesn't say anything but what we sent into you and...
I have three Jollys (Jollies?) and last night I sent them off to find Gold deposits. The time for a Jolly is 2 hours. My News tab showed them...
Every time I try to log in it tells me that there was trouble making the connection and to try again or to check the forum and homepage. Then it...
I conquered a new area and had 0 licenses left to build the warehouse to capture it. However, the reward for the capture included a +10 license buff....
Hello, does the Mayor not like iron in his house or something, because it wont let me put it in there, HELP!!!
So I'm on "Where do easter eggs come from?" and on "Catching the predators" it refuse to update, I have put all 7 cages but the quest tells me I'm...
I try to do a trade someone has posted, it says the trade failed. I hit refresh. It still shows they have the trade up, so I try again, and it fails....
I logged in after the servers went down. I have been trying sense and still cannot see the buildings. All I get is grass water and the boundry lines....
Wow this has really messed me up for 2 days and cost me tons in Gems, Coins and Resources trying to figure out why my coal was so low. Then this...
I've created a building, but due to lack of resources, the building was not being built. I canceled it, the building went through "tearing down",...
This happens fairly often when I've got multiple trade slots being used. In this instance, I went to put some brews up for sale in the trade office....
I got this message yesterday and was blocked from entering the game all day, which caused me withdrawal and great sorrow. Today, I attempted to log...
To whomever cares, I have been unable to log onto my account since the server crashed. Up until that time I had absolutely no problems....
No Guild Quests and no response from support. Is the game dying?
Since last night the trade channel tab has been missing. I only have global, help, whisper and news. Is there are a way to reset the bar to bring the...
I thought it was my mistake, and even got berated in the 'Help' room, when I could not find finished units. This has happened several times. It's...
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