Forum: Technical Issues

I'm experiencing significant game lag recently. I know that it's not a new issue for many. Yes, I've cleared history, cache, deleted cookies, reset...

Everything else works normal, I can visit friends islands. When i try to open adv map this is all i get: http://prntscr.com/f5a3l1 Yes, i...

I'm having issues with the expedition part of this game. I try to load my marshal and when I ok it, he loads and then all troops go to 0. I tried...

I have found that the production count in the quest does not match what is happening in game. Specifically, I produce water now at 51k/12 hr but...

the first two steps of the quest are to open the shop and purchase tools then to put tools into mayors house. when I purchase the tools I receive a...

loca/styles/defa.swf comes in a popup box on the load screen that currently shows santa. every single time an update is done this happens. ...

Since I signed up and authenticate with Facebook, I have no idea what happens to newsletters, which are checked in Profile, except that I don't get...

I picked up Settlers through Steam a year ago and (almost) everything have worked fine. Since a patch two weeks ago I can no longer log in without...

I am trying to log in now, Wednesday at 8.30pm (Central Time) and in any browser I try I get stuck in the loading screen. It says "File loading...

i keep on having connection problem while my connection is perfectly fine. i played CS go, dota, and keep on checkin on my ping and its all fine. but...

I was unable to logon for a couple of hours tonight. I got the usual and extremely frustrating 'refresh browser' message and eventually the 'uplay...

I was playing the game and took a brief break (I fell asleep), leaving the game running. When I went back to the game all of the windows had...

We're trying to help BB get data to troubleshoot this. I had people mailing their crash logs to me, but I'm crashing often enough that it's just not...

HELP! The blue fairylight (I have 4 in my star menu) do not work. Can you fix that problem, please.

So I haven't played in a year or two but currently I can't figure out how to sell anything. I get to the selection screen choose a resource but can't...

I am level 29(edit: i am now 32) and some of my quests seem to be stuck. -System function: To reposition buildings quest-not only do I have a...

Surprise server maintenance shut-downs are very much not cool.

It says Please try later. Wasn't sure if I should report it.

My quest reads: "Complete 1 Resource Adventure(s)", so I did Tropical Sun, but the quest is still there? Pretty sure that's a resource adventure -...