Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Seems there are major server issues at this moment. 2/21/12 - 9:40pm CST Zaril
I havent played in 4-5 days and now i log in and click play, and it keeps saying connection to settlers online server failed...try again and if...
The Settlers Online is experiencing some strange server issues that may be causing some accounts to see server call errors. We are aware of the issue...
Has anybody else noticed that if you are absent from the game for even less then 24 hours your buildings all stop producing?? like the provision...
Is BB going to ensure that the same problems don't accrue as have happened on the German server. Hundreds of players can't access their Islands...
When accepting invitations to join an adventure you must make sure to have atleast 1 general on your island. (i.e. In case you were in an adventure...
Been a week now with no new guild quests, sent a ticket in and got the we are aware of the the problem, In the mean time no one in my guild can do...
My daughter is still getting zone errors and can't play
The world went down about half an hour ago. Maintenance is scheduled to begin in 5.5 hours.
So today I have a gold mine that since the update went into play in sector 9 that is sitting at 1300+ gold ore won't activate. Its sitting with...
This needs to be fixed in 30 minutes or ........................... I will just keep trying over and over again :(
After the shutdown, I logged back in to find the following: An exhausted marble mine in sector 1 with 176 marble still in it, an exhausted wheat...
When can we expect the guild quest issue to be resolved? Our entire guild (and we're not the only ones) cannot earn guild coins. Please either...
I've done the "clear cookies, cache, flash player and all of that. Re logged on. Tried both Google Chrome, Explorer and Firefox. Tried everything...
Hi Ad, Whenever I login to my account, i cannot connect to the chat server, Can You help me? Thanks
I'm in
We're trying to help BB get data to troubleshoot this. I had people mailing their crash logs to me, but I'm crashing often enough that it's just not...
I'm having issues trying to log on. All I get is initializing login queue and nothing else happens. Anyone else getting this?
now what another rollback coming WTF i get to initializing login que island wont load just blue grey screen and the sound is messed up not my pc...
I have probably missed any replies/comments regarding BB's fix/adjustment for the quests that give XP for level 50 players. It is annoying to...
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