Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
I am level 29(edit: i am now 32) and some of my quests seem to be stuck. -System function: To reposition buildings quest-not only do I have a...
Just wondering - what's up? Servers were supposed to be up by 7am CDT, 7:24 and still down?
Has anyone else received the warning when running settlers online that static2.ubi.com is malware?
I make extensive use of my geologist. I tasked him to find copper; eventually after a few discoveries, he could not find any. Then, I took control of...
It would be nice to have the icon of an eye appear on your screen, representing those visiting your world ;)
I am having problems with game lag & slowness. Hourglass just spins and spins and may perform action or may not. 1. Loading generals & switching...
Not sure what the issue is or why I can log into the forums but not the game, anyways, when I try to log in to the game a drop down pop up says "we...
how long does it take for the support team to respond to a ticket on average? it's been 2 weeks and counting so far. :(
I used a 20$ card today and purchased a $9.99 pack of gems. It then said that my remaining balance was transferred into ultimate points. After...
Been trying for 2 hours to log back in to the game after it froze up or stop responding. Forums slow to load also.
am i the only one who think the support team no longer cares about helping ppl anymore? i sent a ticket and 4 days tomorrow still no response.
Greetings fellow Settlers, In an effort to increase transparency and clarity, we'll be alerting players to some known issues and bugs that may...
I'm sending in a ticket to support, but wanted to start a thread too just to see if anyone is having the same issues. 1. Lots of transaction...
Somebody go kick the chat server...
I login, and click, play now.... then.... blue window... game will not open up. I have tried several times since yesterday mourning. I did not have...
Surprise server maintenance shut-downs are very much not cool.
I'm new with this US server, I've been played on UK server, reason I'm looking for another is because amount of delay, and uptime, so far it's good ...
Book Binder just keeps resetting back to 24 hour countdown. Won't produce Tome.
How are they going to recoup me? I earned and spent 5k granite on upgrades, ran Black Knights, 2 nords and several other adv's and im about to hit...
today i log in and find i have extras 700 mililtarys in my mayors house for no reason, i check the troops untils they only have 570 in total. ...
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