Forum: Technical Issues

I am not able to log into the game. I log into the website. When click play it shows loading and popup load up fine. right after when popup goes...

Surprise server maintenance shut-downs are very much not cool.

I used a 20$ card today and purchased a $9.99 pack of gems. It then said that my remaining balance was transferred into ultimate points. After...

Don't see any scheduled down time, but my game will not load this morning. It stops on the graphical loading screen at about 10%. Cleared cache,...

lost over 1000 troops on island of pirates adv just went missing some gen landed others didnt sent troops but generals all but 1 were empty i quit...

I picked up Settlers through Steam a year ago and (almost) everything have worked fine. Since a patch two weeks ago I can no longer log in without...

and the second one arrived before it said your general is attacking so it should be both of them right, but only one fought the other could not, it's...

The guild market vote timer is stuck at 0 seconds and the guild market did not change in the merchant.

Trying to log into Settler's and it is saying that my Username is invalid. Also, I tried to submit a ticket and the Captcha is not displaying nor is...

Please can we have a means of submitting a help request ticket without being logged in? I am unable to log onto the game, and the usual cache...

I'm having issues with the expedition part of this game. I try to load my marshal and when I ok it, he loads and then all troops go to 0. I tried...

like the title says when i click the blue play button it just take me back to the homepage just got my key and cant wait to play the game pls help

can you verify the capabilities of: General Big Helmet + General Log Merchant says Big Helmet is the same as Master (MMA?) then says recovers...

i keep on having connection problem while my connection is perfectly fine. i played CS go, dota, and keep on checkin on my ping and its all fine. but...

Think someone forgot to pay the chat server bill?

Ever since the U-Play merger the game and website will not remember who I am. This means I have to log in every time I come to the website. This gets...

My friend started playing and chose the wrong server... is there a way to change servers?

Hello, BB_meesherbeans, Was wondering if you'll be able to give us a little incite on when the server's will be coming back online, either if its...

Anyone else having this problem? Dak

- Game freezing for several seconds (it happens very often) - Buffs dropped on a friend are not taken - the Buff is greyed out, and shows "0". After...