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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    7 Pages
    1 2 3 ... 7
    • Replies: 69
    • Views: 877,462
    Yesterday 01:34 pm Go to last post
  2. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 97,098
    03-06-14 05:49 pm Go to last post
  3. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 63,554
    03-06-14 02:50 pm Go to last post
  4. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 130,427
    03-02-14 08:19 pm Go to last post
  1. Arrow Building License Error

    This happens almost every time I want to build this way: I knock 2 buildings down planning to rebuild two other buildings. I successfully start...

    Started by ctarco, 07-31-11 05:50 pm
    • Replies: 0
    • Views: 2,446
    07-31-11 05:50 pm Go to last post
  2. Text errors in basic buildings

    For example: Fir Wood Sawmill help text says: "On this search your explorer will find resources which you will need to recruit high quality military...

    Started by Relacks, 07-31-11 01:43 pm
    • Replies: 0
    • Views: 10,457
    07-31-11 01:43 pm Go to last post
  3. Xp Suggestion....

    Hey all, Wouldn't it be nice to click on a bandit camp and it tell you how much xp you will gain after defeating it? Cheers, LF

    Started by LiquidFire, 07-22-11 08:32 am
    • Replies: 3
    • Views: 3,059
    07-31-11 01:32 pm Go to last post
  4. temp loss of building licences

    ive noticed when i tear down say 3 buildings it might let me use 2 licences and 3 one is gone a refresh of the page has been giving it back its done...

    Started by ageofwar, 07-31-11 04:48 am
    • Replies: 0
    • Views: 4,095
    07-31-11 04:48 am Go to last post
  5. [Suggestion] Resources over 1k

    When you have resources in the storehouse over 1000, it shortens them (ie to 1k instead of 1000). Now, there's enough room to display a full 4...

    Started by Lordebon, 07-30-11 07:18 am
    • Replies: 0
    • Views: 2,473
    07-30-11 07:18 am Go to last post
  6. Can't log in

    Hello all, I have loggd in with two of my laptops just fine, but this one wont log in, it gets stuck at the log in screen. I can log in just fine...

    Started by Marinecrusader, 07-28-11 06:34 pm
    • Replies: 2
    • Views: 3,010
    07-29-11 04:58 pm Go to last post
  7. Lightbulb Suggestion - Maintenance Downtime

    Maybe its posted somewhere on the forum already and I just missed it, but its been my experience with online games that many do not inform players...

    Started by Doc-Rock, 07-28-11 12:00 am
    • Replies: 2
    • Views: 10,661
    07-29-11 09:03 am Go to last post
  8. (bug) game wouldn't load properly

    I can't really think of much information that would help or how to reproduce it. It may even have been on my end. Someone in chat said they had the...

    Started by Vendayn, 07-27-11 10:19 am
    • Replies: 2
    • Views: 12,868
    07-28-11 08:20 am Go to last post
  9. Potential Road Block w/ First Coking Plant Requiring Tools

    It's unfortunate that 10 tools are required for a Coking Plant since the Coking Plant is a prerequisite for a Toolmaker. This means that new players...

    Started by Danneskjold, 07-26-11 11:28 am
    • Replies: 5
    • Views: 10,704
    07-27-11 02:22 pm Go to last post
  10. Map layout

    What i've noticed so far is that some areas on the map don't give you enough space for buildings. for example, in the first sector you unlock...

    Started by Lancelot, 07-26-11 08:53 pm
    • Replies: 1
    • Views: 11,218
    07-27-11 07:38 am Go to last post
  11. Suggestion: Buff Duration

    At present, there is no way (that I can see) to determine how much longer a building has a buff on it. It would be lovely if a timer could be added...

    Started by Lordebon, 07-26-11 10:21 am
    • Replies: 0
    • Views: 6,297
    07-26-11 10:21 am Go to last post
  12. blue play button takes me back to homepage

    like the title says when i click the blue play button it just take me back to the homepage just got my key and cant wait to play the game pls help

    Started by chrisniss, 07-21-11 10:44 am
    2 Pages
    1 2
    • Replies: 11
    • Views: 82,658
    07-26-11 08:23 am Go to last post
  13. Unusually long delay for login dialog

    It's taking an unusually long time to get in from the loading screen to the initializing login dialog today. I believe it started sometime around...

    Started by Tapewormz, 07-26-11 05:35 am
    • Replies: 2
    • Views: 21,449
    07-26-11 06:13 am Go to last post
  14. Issues clicking off an attack order

    After clicking on attack for a general its hard to get the attack option to cancel if you wished to overview bandits or change you mind all together

    Started by krazyburton11, 07-23-11 05:04 pm
    • Replies: 1
    • Views: 13,293
    07-25-11 07:45 am Go to last post
  15. empty

    when i ever click play now and it keep coming out this download file empty. and the game getting frozen . can someone help me out?

    Started by phucuong5415, 07-22-11 11:40 am
    • Replies: 1
    • Views: 10,255
    07-24-11 04:14 pm Go to last post
  16. UPDATE :HELP! I can't build the barracks anymore ?!?

    I went to check right after i wrote the ticket....and it let me buid the barracks again....sorry :)

    Started by Omegaruler, 07-23-11 11:03 am
    • Replies: 0
    • Views: 7,240
    07-23-11 11:03 am Go to last post
  17. HELP! I can't build the barracks anymore ?!?

    Well....I placed the barracks in a position that I didn't like at all. I did set the building while waiting for the stone to be enough in order for...

    Started by Omegaruler, 07-23-11 11:01 am
    • Replies: 0
    • Views: 7,543
    07-23-11 11:01 am Go to last post
  18. Not fully maximized window issue

    When the browser window isnt fully maximized, the various windows that pop up when you click on certain buildings are only partially visible. For...

    Started by AlexJordan, 07-23-11 10:11 am
    • Replies: 0
    • Views: 7,597
    07-23-11 10:11 am Go to last post
  19. Continued loss of connection to server

    I can play sometimes for several minutes at a time and sometimes I can't seem to stay connected at all. Any help for this? No, I have nothing...

    Started by Larke, 07-23-11 03:25 am
    • Replies: 1
    • Views: 21,748
    07-23-11 09:54 am Go to last post
  20. Moving Buildings (don't know if this topic belongs here)

    It would be helpful if you could move buildings around. I didn't quite understand the game mechanics at first so I placed some structures in odd...

    Started by Skullravisher, 07-20-11 03:58 pm
    • Replies: 6
    • Views: 14,130
    07-22-11 12:01 pm Go to last post

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