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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    8 Pages
    1 2 3 ... 8
    • Replies: 70
    • Views: 889,968
    08-05-21 10:05 am Go to last post
  2. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 99,251
    03-06-14 05:49 pm Go to last post
  3. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 65,151
    03-06-14 02:50 pm Go to last post
  4. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 132,242
    03-02-14 08:19 pm Go to last post
  1. Map layout

    What i've noticed so far is that some areas on the map don't give you enough space for buildings. for example, in the first sector you unlock...

    Started by Lancelot, 07-26-11 08:53 pm
    • Replies: 1
    • Views: 11,428
    07-27-11 07:38 am Go to last post
  2. Suggestion: Buff Duration

    At present, there is no way (that I can see) to determine how much longer a building has a buff on it. It would be lovely if a timer could be added...

    Started by Lordebon, 07-26-11 10:21 am
    • Replies: 0
    • Views: 6,457
    07-26-11 10:21 am Go to last post
  3. blue play button takes me back to homepage

    like the title says when i click the blue play button it just take me back to the homepage just got my key and cant wait to play the game pls help

    Started by chrisniss, 07-21-11 10:44 am
    2 Pages
    1 2
    • Replies: 11
    • Views: 83,342
    07-26-11 08:23 am Go to last post
  4. Unusually long delay for login dialog

    It's taking an unusually long time to get in from the loading screen to the initializing login dialog today. I believe it started sometime around...

    Started by Tapewormz, 07-26-11 05:35 am
    • Replies: 2
    • Views: 21,722
    07-26-11 06:13 am Go to last post
  5. Issues clicking off an attack order

    After clicking on attack for a general its hard to get the attack option to cancel if you wished to overview bandits or change you mind all together

    Started by krazyburton11, 07-23-11 05:04 pm
    • Replies: 1
    • Views: 13,515
    07-25-11 07:45 am Go to last post
  6. empty

    when i ever click play now and it keep coming out this download file empty. and the game getting frozen . can someone help me out?

    Started by phucuong5415, 07-22-11 11:40 am
    • Replies: 1
    • Views: 10,466
    07-24-11 04:14 pm Go to last post
  7. UPDATE :HELP! I can't build the barracks anymore ?!?

    I went to check right after i wrote the ticket....and it let me buid the barracks again....sorry :)

    Started by Omegaruler, 07-23-11 11:03 am
    • Replies: 0
    • Views: 7,474
    07-23-11 11:03 am Go to last post
  8. HELP! I can't build the barracks anymore ?!?

    Well....I placed the barracks in a position that I didn't like at all. I did set the building while waiting for the stone to be enough in order for...

    Started by Omegaruler, 07-23-11 11:01 am
    • Replies: 0
    • Views: 7,771
    07-23-11 11:01 am Go to last post
  9. Not fully maximized window issue

    When the browser window isnt fully maximized, the various windows that pop up when you click on certain buildings are only partially visible. For...

    Started by AlexJordan, 07-23-11 10:11 am
    • Replies: 0
    • Views: 7,785
    07-23-11 10:11 am Go to last post
  10. Continued loss of connection to server

    I can play sometimes for several minutes at a time and sometimes I can't seem to stay connected at all. Any help for this? No, I have nothing...

    Started by Larke, 07-23-11 03:25 am
    • Replies: 1
    • Views: 21,964
    07-23-11 09:54 am Go to last post
  11. Moving Buildings (don't know if this topic belongs here)

    It would be helpful if you could move buildings around. I didn't quite understand the game mechanics at first so I placed some structures in odd...

    Started by Skullravisher, 07-20-11 03:58 pm
    • Replies: 6
    • Views: 14,538
    07-22-11 12:01 pm Go to last post
  12. Mac question

    Hello everyone, My name is lightbrightz in game and im a mac genius at an apple store. Now I know most people dont play games on the mac but if you...

    Started by Lightbrightz, 07-20-11 05:32 pm
    • Replies: 1
    • Views: 8,762
    07-21-11 10:55 am Go to last post
  13. beta problem

    I entered beta key and hit Submit and nothing is happening. Also when creating the account I used a password generator !skLeZy9;`gZ@VzM[t<qsY[2 ...

    Started by ALLCAPSNOSPACES, 07-19-11 03:17 pm
    • Replies: 4
    • Views: 13,096
    07-21-11 10:24 am Go to last post
  14. [TECH QUESTION] API Available?

    Is there a way I can pull my basic user data in an XML file? I would only want to pull all the buildings I have and their production times. I'd...

    Started by Shanksta, 07-21-11 08:54 am
    • Replies: 0
    • Views: 8,089
    07-21-11 08:54 am Go to last post
  15. Mayor's House Bug

    I can't find the X button that closes the window. It's the one that pops up when a player click on the Mayor's House. It appears to be cut off...

    Started by MrGoldfish, 07-20-11 09:46 am
    bug
    • Replies: 2
    • Views: 11,120
    07-20-11 07:33 pm Go to last post
  16. Tablet Support Suggestion - Mouse Over Information

    I'm not sure you guys wanted me to test this on a tablet, but I really had no expectation to start with :) My expectation has already been exceeded...

    Started by toy4x4, 07-20-11 10:44 am
    • Replies: 0
    • Views: 40,408
    07-20-11 10:44 am Go to last post
  17. Tablet Support Suggestion - Placing Buildings

    I'm running Castle Empires on a HP Touchpad running WebOS v3.0 So far I' up to level 8 or so and the only issue I see is that you have no idea...

    Started by toy4x4, 07-20-11 07:22 am
    • Replies: 2
    • Views: 16,918
    07-20-11 10:03 am Go to last post
  18. Moved: [Official] Bug Report Form

    Started by Arad1, 06-10-11 03:45 pm
    • Replies: -
    • Views: -
    06-10-11 03:45 pm Go to last post

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