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Forum: Technical Issues

Post bugs, look at known issues and solutions here!

  1. Sticky Thread Sticky: Unable to Login: "Server Zone Crashed"

    Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...

    Started by BB_Nellemose, 03-06-14 02:50 pm
    • Replies: 0
    • Views: 96,559
    03-06-14 02:50 pm Go to last post
  2. Sticky Thread Sticky: [Help] How to Contact Support

    Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...

    Started by BB_Nellemose, 03-02-14 08:19 pm
    • Replies: 0
    • Views: 164,876
    03-02-14 08:19 pm Go to last post
  3. Sticky Thread Sticky: How-To: Clear your Cache & Cookies!

    If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...

    Started by BB_Nellemose, 03-06-14 03:16 pm
    • Replies: 3
    • Views: 143,612
    03-06-14 05:49 pm Go to last post
  4. Sticky Thread Sticky: Problems Logging in? READ HERE!

    Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...

    Started by RomanGodCamper, 05-02-13 03:17 pm
    9 Pages
    1 2 3 ... 9
    • Replies: 80
    • Views: 1,160,917
    06-17-23 04:43 am Go to last post
  1. Cool New Players Be Warned!

    I recently found a problem which could ill effect your game if your not careful. Hardwood Sawmills and Hardwood Foresters we're not available! My...

    Started by WildAboutWayne, 02-20-12 09:16 am
    advice, glitch, hardwood, tip, tips
    • Replies: 1
    • Views: 15,772
    02-21-12 10:09 am Go to last post
  2. egg hunts

    find all eggs but doesnt come back with them did at first. but doesnt bring eggs back should have enough for new 250 general by now????????

    Started by wiley00, 04-29-12 09:09 am
    • Replies: 0
    • Views: 6,762
    04-29-12 09:09 am Go to last post
  3. Locked out from adventure

    Guys, I am locked out from an adventure that i was going thru. All of a sudden, the adventure icon on the right hand side disappear. Now, I cant...

    Started by WilsonPr, 07-19-12 08:10 am
    • Replies: 2
    • Views: 3,367
    07-19-12 07:00 pm Go to last post
  4. Angry Zone Error

    Hi guys, Have any of u guys encounter an error which says "there is an error detected on this zone". I am in that situation now. I began when I...

    Started by WilsonPr, 10-21-12 07:10 am
    • Replies: 3
    • Views: 2,946
    10-24-12 08:25 am Go to last post
  5. Question Help. Masons are Gone

    I had/have 2 masons working next to each other. Now their building are gone. I can't tell they are there unless I put curser right on their last...

    Started by Wimpy, 08-31-11 10:59 am
    • Replies: 2
    • Views: 7,190
    08-31-11 12:43 pm Go to last post
  6. Wacky events after the emergecy shutdown

    After the shutdown, I logged back in to find the following: An exhausted marble mine in sector 1 with 176 marble still in it, an exhausted wheat...

    Started by Windwalker2012, 10-01-12 08:39 am
    2 Pages
    1 2
    • Replies: 19
    • Views: 75,976
    10-11-12 05:57 am Go to last post
  7. Lightbulb Low-res option

    We all love the brilliant graphics in this game but could it be possible to make a low- res option for those who's computers and who's speed is not...

    Started by winsland, 04-10-12 05:19 pm
    • Replies: 0
    • Views: 1,904
    04-10-12 05:19 pm Go to last post
  8. Not able to play!

    Hi I'm new I started to play yesterday and I play until 4:00 A.M (America) and I get up at 7:00 A.M. and when I click in Home page start playing now...

    Started by Wiskrim, 04-24-12 09:18 am
    • Replies: 1
    • Views: 12,905
    05-05-12 07:06 pm Go to last post
  9. any ETA on fixing the new batch of bugs?

    I haven't been able to log in since the last update. connection to server has been lost error. any idea when this will be fixed? so, i tried...

    Started by wock666, 08-07-21 02:25 pm
    • Replies: 1
    • Views: 2,307
    08-09-21 03:18 am Go to last post
  10. Excessive workyard to deposit time

    I have two silos about the same distance from a farm and a storehouse. One has times in the details tab of 18 sec, 12 sec, 12 min (production), 18...

    Started by Wolfkc, 10-11-13 02:22 am
    • Replies: 0
    • Views: 2,819
    10-11-13 02:22 am Go to last post
  11. no easter egg hunt

    I have not gotten the egg hunt and I bought one, out of the market, which I received no eggs for completeing. Plz fix this or let me know what I am...

    Started by woody369000, 03-22-13 01:57 am
    • Replies: 1
    • Views: 7,757
    03-22-13 05:09 am Go to last post
  12. Gem Starter Purchase

    I just started playing this game on Sunday. I went to make a gem purchase and there was a gem starter pack advertised for 3,900 Gems (or something...

    Started by WrongfulD, 10-14-15 09:53 am
    • Replies: 3
    • Views: 28,282
    10-14-15 10:11 am Go to last post
  13. Maintenance Aug 21 2017: Zeus still down?

    I am still unable to connect to the Zeus server at 0900 EDT, one hour after the scheduled end of maintenance. Is there an ongoing problem with the...

    Started by Wruined, 08-21-17 05:08 am
    2 Pages
    1 2
    • Replies: 15
    • Views: 131,627
    10-22-17 04:34 pm Go to last post
  14. Someone Please manage Global Chat

    I'm new with this US server, I've been played on UK server, reason I'm looking for another is because amount of delay, and uptime, so far it's good ...

    Started by WuaCoo, 03-08-12 03:36 am
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 154,008
    07-25-13 07:29 am Go to last post
  15. Traded an item using new trade system: 24 hours later: no items received

    Posted trade (goldpieces for a watermill) last night....this morning trade is gone, yet no money is returned (in case it expired) nor do i have...

    Started by Wujcio, 10-14-12 02:42 pm
    • Replies: 3
    • Views: 4,171
    10-16-12 06:43 am Go to last post
  16. Production weirdness - anyone have experienced this?

    I'm trying to create self-sufficient coal production chain...so i'm building up pine cutters/foresters capacity. Here's the issue: i got enough coal,...

    Started by Wujcio, 10-25-12 07:00 am
    • Replies: 4
    • Views: 7,718
    11-03-12 01:10 pm Go to last post
  17. Angry Is two months long enough?

    I still cannot run adventures after rollback and I'm still missing my 22 adventures. You have my tickets already but I guess I'm not squeaking loud...

    Started by Wyndll, 12-13-12 11:10 pm
    • Replies: 0
    • Views: 2,422
    12-13-12 11:10 pm Go to last post
  18. i get stuck

    i get stuck here and cant go any farther. i just started using windows 8

    Started by Xdoses, 10-27-12 11:13 am
    • Replies: 3
    • Views: 2,802
    10-27-12 03:09 pm Go to last post
  19. This makes me mad! and i just started a nords!

    So i brought my troops home from a nords and then i start another one right up!!!. i found out that none of my generals have troops in them. but yet...

    Started by Xdoses, 12-03-12 08:02 pm
    • Replies: 0
    • Views: 2,133
    12-03-12 08:02 pm Go to last post
  20. Mini Server Rollback?

    Just un-did last 30min of trades/adventures

    Started by Xenith, 07-31-12 05:10 pm
    • Replies: 2
    • Views: 6,267
    08-01-12 01:51 am Go to last post

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