Forum: Technical Issues

Hi, I bought a new laptop with a high DPI display and trying to play the settlers online on it is pretty difficult since at the highest...

I just finished an adventure that should have completed both my daily quest and my Guild Quest. The messages are still in my inbox. I defeated the...

I have freed all sectors on my island 2 days ago and put a storehouse in every sector. The sub quest: Once and For All does not finish. It says: "...

Please can we have a means of submitting a help request ticket without being logged in? I am unable to log onto the game, and the usual cache...

I just started playing this game on Sunday. I went to make a gem purchase and there was a gem starter pack advertised for 3,900 Gems (or something...

As soon as I hit level 12 I went to the trade. I bought a stack of bows which completed the buy at least 10 of something. Now as for selling...

I buff the correct number of friends with the correct buffs (5 sandwiches and 1 basket) and it never registers in my quest that I completed it. The...

I have been back to the game for a week after being gone for over 14 months. And several times when logging in, the whispers tab flashes, as though I...

Ever since the U-Play merger the game and website will not remember who I am. This means I have to log in every time I come to the website. This gets...

I don't know if this has been brought up, but sometimes after I beat an expedition map and go to build defenses, I get an error that causes me to...

Hi, since yesterday 8/7/2015 I have been experiencing game freezes everytime I accidentally hit the right click on my laptop in the game, the only...

My old Logitech mouse packed it in so I replaced it with a Microsoft 4000 wireless mouse. Since then, I am unable to zoom in/or out with the mouse...

From the Maint log: Chrome offered a link to "NPAPI plugins don't work on Chrome version 42 and higher": ...

now what another rollback coming WTF i get to initializing login que island wont load just blue grey screen and the sound is messed up not my pc...

"The Boss" Achievement = Kill 100 boss camps from among the following...... Is not counting the killed camps and giving credit for them. Yours...

Over they past few weeks we have not been getting our guild quest. Even after the many maintenance we are not getting them. We have no unfinished...

Constantly losing chat server (About every 15ish seconds) which just reloads chat, over and over. Not REALLY losing connection because I can chat/see...

Okay, you know how when you logout and come back it does not tell any new news? Well, here's my problem. I would like to see any and all news that...

I got kicked ingame saying lost connection, then i tried reloading but always the same problem so i deleted cache. Now the following problem occurs...