Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
We are currently experiencing some issues with the Uplay login system. We are aware of the problem and working to fix it. In the meantime, check out...
The Castle Empire servers are currently offline. We are working on troubleshooting the issue with Ubisoft. I have no ETA on a fix, but I will let you...
We are aware of the current issue where some players are being redirected to the UK severs of the game. Before you contact support about this issue...
The Settlers Online is experiencing some strange server issues that may be causing some accounts to see server call errors. We are aware of the issue...
Hi there, everyone. I really can't apologize enough for the lack of response to the issues you've been experiencing. We're working on them as hard as...
Good morning, everyone! We would like to make a small announcement in regard to Ultimate Game Cards and Ultimate Points. In the past, the only...
Just a friendly reminder, some of the players have still not received reimbursement for the lost adventure bug please contact support and they can...
Many of the users lately are having trouble logging in to the game, this is due to mostly the new music and the new buildings with animations are...
Just an update, if you have recently built a building and upgrade it before a worker shows up to occupy it, this will bug the building and a settler...
Greetings fellow Settlers, In an effort to increase transparency and clarity, we'll be alerting players to some known issues and bugs that may...
Hi, today I bought $10.00 worth of gems... So, I decided with some of those gems I would buy a deed for a guild house. So I did so... Then I place my...
The jaguar warriors in my mayan adventure have done maximum damage every single time. There stats say 90-120 damage, with a 90% accuracy rate and...
To whomever cares, I have been unable to log onto my account since the server crashed. Up until that time I had absolutely no problems....
that said at th beginning : files loading failed, delete cache, what i do, and didnt work again!
I haven't been able to get in all day, but I haven't seen anything about it on facebook or here. Is this a known issue? Thanks
the home page does not appear properly, no place to click play now, all i get is a long list of countries and the news that is normally there, but it...
My guild quest is to pay 100 iron swords from your storage wich I did and it was ok but the other part of the quest says to make 1800 musk deer...
I got a reward code for playing on the server on the 10th, but when I tried to use it on the regular server it kept coming up invalid. I did receive...
I was doing the bounty hunter mission and finished off all the camps. I sent my general home without claiming my rewards because I didn't know until...
It has been two months since I sent in the ticket regarding to the error that was detected on my zone. The support team told me it would be fixed...
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