Post bugs, look at known issues and solutions here!
Good Evening, During your time in The Settlers Online, you may run into a "Server Zone Crashed" error or what is more commonly referred to as a...
If you've heard everyone say, "Clear your Cache" or "Delete your cookies" here is a very helpful guide to do just that! Supported Systems and...
Good evening! If you come across the unfortunate incident where something has gone terribly wrong, like getting locked out of your zone in the...
Hello Everyone! So, I'm going to tell you simple instructions on how to fix your Log-in problem if it doesn't work on the first time. A lot of...
Every time I've logged in for about 2 weeks, after I close the box that has the recent news, my quest log opens up without me clicking on it, so I...
I wanted to see how many trades you could have running (10 coins + 10 gems + 1 Free) and as items sold, the order got screwy on me. The whole listing...
I don't know if this is a "technical" issue or not, but... When I first started dumping manuscripts and tomes into my Jolly (I used one as a...
Can not find assigned units shown in the picture when I am back home after finishing Horse Back. The reason i was guessing that might be I did not...
Hello. I'm doing four winds and am on the last quest. I searched and got 25 stones and 100 stones in one search but it only gave me 25 stones...
I would like to report a repeatable abnormality that was discovered after the 2/27 changes were implemented. There is a lot of discussion and some...
HELP!!!!! I cant buy gems on my account. i dont know what to do. I am level 29, and i have never bought any gems, but now that i try to, i cant!! ...
I thought it was my mistake, and even got berated in the 'Help' room, when I could not find finished units. This has happened several times. It's...
Since last night the trade channel tab has been missing. I only have global, help, whisper and news. Is there are a way to reset the bar to bring the...
To whomever cares, I have been unable to log onto my account since the server crashed. Up until that time I had absolutely no problems....
No Guild Quests and no response from support. Is the game dying?
This happens fairly often when I've got multiple trade slots being used. In this instance, I went to put some brews up for sale in the trade office....
I got this message yesterday and was blocked from entering the game all day, which caused me withdrawal and great sorrow. Today, I attempted to log...
I've created a building, but due to lack of resources, the building was not being built. I canceled it, the building went through "tearing down",...
Wow this has really messed me up for 2 days and cost me tons in Gems, Coins and Resources trying to figure out why my coal was so low. Then this...
I logged in after the servers went down. I have been trying sense and still cannot see the buildings. All I get is grass water and the boundry lines....
I try to do a trade someone has posted, it says the trade failed. I hit refresh. It still shows they have the trade up, so I try again, and it fails....
Hello, does the Mayor not like iron in his house or something, because it wont let me put it in there, HELP!!!
So I'm on "Where do easter eggs come from?" and on "Catching the predators" it refuse to update, I have put all 7 cages but the quest tells me I'm...
I conquered a new area and had 0 licenses left to build the warehouse to capture it. However, the reward for the capture included a +10 license buff....
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